Inkjets.comReviews of inkjets.com

I ordered two sets ink cartridges, supposedly reconditioned, and chipped for Hewlett packet printer. Upon receiving the two packages, one of them spewed out immediately upon removing the protective tape, the second would not operate in the printer. The printer would not even start with the inkjets in there and would flash an error on the screen that it could not operate with these cartridges. I responded to the company via email and was advised customer service would get back to me. They did not. I requested RMA through the online web portal via my account in order, they never acknowledged despite sending an email that they would get back to me. I left a negative review on their website regarding the experience and it has never been displayed on their I spent about $120 on this website and received a product that did not work. I followed their own instructions and submitted an RMA request through their website, sent multiple emails, and called their customer service line more than once, leaving messages each time. I received no response whatsoever. To make matters worse, I also submitted a negative review directly on their website, which was never published. That strongly suggests they filter out critical feedback rather than address legitimate problems. There is effectively no customer support here. They take your money, ship products that may or may not work, and then disappear when you try to return or replace defective items. Based on my experience, this company operates in a way that feels deceptive and should be avoided.

I ordered toner for my HP printer recently from Inkjetsclub. They sent me toner that worked for a few weeks, then prints started coming our fuzzy and half blank. Also, my printer began making a loud noise while printing with the Inkjets toner. That didn't happen with HP toner. I reached out to Inkjets this week. Here's what came back this week: "You most likely just need to run printhead cleaning cycles and alignment cycles in the printer." Thank you, George M. Here's my reply to George M. "I don’t think so. I purchased new HP toner yesterday and my printer is working just fine. Luckily, the toner that you sent me didn’t damage my printer." I would avoid doing business with Inkjetsclub. John S.

A company as well known as this should have a customer service line that ACTUALLY answers the line. Wrong item was sent that I ordered and they do not answer the call nor return messages. Sent a message through the internet and phone. Absolutely no reply. Get Better INK JETs!

puchased some ink from this outfit, didnt work as promised, i have emailed ,called all i get is a machine,i would have given them a -10 if i could. and judging from the reviews, im am not the only one this is happening to. STAY FAR AWAY FROM THIS COMPANY

Beware ... sent me a used part in a sealed bag which clearly shows intent and 2 cartridges of the wrong part numbers. and no response to calls or messages on their web sites

Inkjets is 100% nonresponsive to my requests to return an order. No one returns my calls or answers any emails. I have been trying to get them to send me a return authorization but there is nothing but silence from the company. There is no explanation for not responding to such a simple request. I will be moving on to a more reputable company.

I ordered from InkJet.com what was claimed as compatible with my Brother printer - they were difficult to install (clue number one) then my printer said : cannot read ink cartridges ? I called Brother and it was confirmed these cartridges are not compatible . I called again today so I could return them and the woman who I was speaking with was very unprofessional and in fact quite rude . I want to return these for a refund - she got very angry and said : “you will get a refund and you don’t to bother sending the cartridges back”. Will I see a a refund ? We shall see . I guess

Ordered some ink cartridges and had to return some. I was told they would send a credit after I sent the unused cartridges back. I sent them back and waited for a week no return. I have sent three emails asking what else was needed with the USPS confirmed receipt at their facility. They have not responded and not and reimbursed me for the cartridges I returned. I definitely will no tbuy any more ink cartridges from this company.