J J.
Horrible quality and even worse…
Horrible quality and even worse customer service. There was a blue hue to the entire image and they claimed that was the best they could do. Customer service was rude and dismissive. Update: I got the picture printed as an edible image elsewhere and it was perfect. The quality of the image was not the problem.
Response from InkediblesNov 14, 2019
We are sorry that we could not satisfy the customer's needs. With custom prints, print quality is in part a function of the image that is provided and in this case, we felt that the image was not of adequate quality for print, so we declined to reprint, and instead we refunded the order. This resolution on our part was not meant to be dismissive or rude, we are sorry if it was perceived this way. The decision to refund over reprint was an attempt to avoid further frustration for the customer if they received something that we thought that they were not going to be pleased with. Sorry it didn't work out. A full refund was issued.