InkediblesReviews of inkedibles.com

I’m sure there products are good but I wouldn’t know, I get that shipping can be iffy sometimes and it’s not there fault. But they never updated me on my orders,I had to send emails to them every day to get a reply. And when ever I tried calling there was just a dial tone saying this number was fake.My orders came way after the time I needed them they are garbage to me now, I just wish I can get a refund because I never got a chance to use them. I still have them in the packets and everything, I’m not about to go buy or make a cake for no reason.they tried offering me a discount for there store but trust me I ain’t using that anytime soon. Over all i am very disappointed and would really like my 40 dollars back. So I wouldn’t waste my time with them if u were you I would go you your local Safeway, you can get a print from them for 10 bucks.

The product itself was of good quality. However, the actually process of getting the order was not good. First, they had a minimum resolution required for printing. This is fine, but that requirement needs to be stated on the page where you upload the image. Second, I had to resend the higher quality image twice. The first time was the day after placing the order. That apparently wasn't good enough, because I had to call them the next week to ask why my order hadn't shipped yet. Third was how long it took for the order to actually ship out. I selected the option to have my order get "Rush Service", which meant that the order was to be processed and shipped in the same day. The order was marked as processed for a full week before I had to call a third time to make sure it was actually going to ship out. Overall, I would not recommend this as a way to get printed images on cookies unless you're okay with waiting an extra two weeks to receive your cookies.

I just have to say a special thank you to Chris from Inkedibles. He has been so patient and helped me out with any problems. He is a great asset to the firm. Nothing is too much trouble and he is always extremely curteous. Thank you for all your help Chris.

I decided to give this company and the printer 3 stars instead of 5 for the following reasons... I bought the top package for the Canon Pixma 8220. From the picture on the website, it showed two sets of ink cartridges, cleaning solution, and the printer. The printer was delivered first and a second package came with my airbrush, cartridges, cleaning solution and some ink I had ordered for the airbrush. I have never owned a printer with multiple ink cartridges. I also did not read the entire description fully and believed I was buying a package that had two sets of ink cartridges. The ink cartridges are individually wrapped in plastic, and all cartridges came in a larger bag. There was nothing separating the ink carts from the cleaning carts. I installed everything and tried to print. It wasn't printing in black so I contacted support. After a few emails back and forth, me running multiple cleaning cycles, at the direction of the tech, (this used a lot of ink), printing multiple images, the problem persists. The tech had me take pictures of the inside of the printer. It was then found that I had mixed up the ink carts with the cleaning carts. These cartridges are identical, save the clear liquid in the cleaning cartridges. Since I have never owned anything like this before, I didn't think anything of it. Maybe the clear just needed to be activated? I didn't know because everything came together without any clear distinction between the two. The tech proceeded to tell me that they were "clearly marked". I explained that they were not. He proceeded to ask why I didn't realize some were clear and some were colored. I felt chastised and stupid. No offer for more ink, just wow, you have wasted your time, our time and your money chick. That's what it felt like. So next, I fix the mix up. Run another cleaning cycle, and try to print. It appears to have fixed the problem, until have to print a label that is mostly black. The black part is printing green. I contact support again, and again, cleaning cycle, using more ink, printing on multiple sheets of icing paper, and still prints green. At this point I am completely frustrated. Ink is over half gone, I have bought $50 worth of icing sheets on amazon, and have yet to use this thing in a way that makes my business more efficient saving me time and money. I express my frustrations with the customer service rep, and am reminded that I am the one that messed everything up to begin with my mixing the carts. I should have bought more ink ($75) for a set of ink, and I would have the problem of running out of ink. I am provided with a link to correct the printer driver ink distribution. This printer is supposed to work with Mac. I follow the link and try to adjust the color distribution, but my computer, my phone, nor my iPad allow this as an option. I called Cannon, and was helped by a very nice lady that did some research. All Apple removed that option from the Air print driver. This means that it is no longer possible for to adjust the color distribution. She suggested I call Apple. I call Apple. This rep has never heard of such and remotely walks through what I am trying to do and determines that this is in fact a feature that was removed and there is no way to adjust he color distribution. I contact my rep with Inkedibles to let him know. A tech calls me that evening and we walk though everything to correct the issue. I am told, that if I need to adjust the color for this printer, I may need to buy a parallel, for my computer to do so... (these are over $100). I advise I will send the printer back before I do that. In the trouble shooting, the tech decides that it could the the icing sheet I am using. Since at this point, I will need to order more ink, he sends me 5 sheets of the premium icing sheets sold by this company. And problem is solved. It is now printing in black. So in conclusion... this printer was not a bargain... I will have to buy their icing sheets to get the best print. The customer service is sub par at best. The last tech was very helpful and not condescending, and that is very much appreciated and the only reason this was 3 stars instead of one. As for the airbrush... my goodness where have you been all my life! I LOVE it and would recommend that to anyone that considers it.

David Smith, knew the answers to my questions and was super patient with me when I got my zip code wrong (new address). He gave me a great discount and he was just very pleasant to interact with.

I need a special sizing for my frosting sheet . It came in a wrong size at the beginning but Robert help me to correct it right away and the quality was amazing . Will definitely order with them again !

Robert was excellent! The cake topper arrived early and was beautiful!! Thank you very much!!!

Sam Parker was really helpfull and the order received on time : perfect ! Thank you