Inked GamingReviews of inkedgaming.com

Truly the most frustrating online ordering experience I’ve ever had. I ordered a custom playmat on November 22nd of 2025, and it is January 22nd the day I am writing this review. I have sent a total of 4 emails trying to contact customer service and have received no response, I have sent instagram direct messages and comments and direct messages on TikTok and nothing. This is so ridiculous and not the way you run a business. If you can’t maintain the basics of at least communicating to your customers once within the span of 2 months you don’t deserve to continue to call yourself a business. I downloaded the stupid app (shoply or something) that the order confirmation email (the only communication I have received from inked gaming) said to download to check shipping updates. The app says it’s not been shipped yet, and when I finally gave up and decided to just return them, it said my items were ineligible for return, like bro my order doesn’t even exist yet how is that possible. Ive never written a review before but I don’t make a ton of money and it sucks that I feel robbed by this company with such a big social media presence and previously good reputation.

Ordered a custom mouse pad it took over 6 months to receive it with very little communication other then ai emails in this time tarriffs were put in place and I paid and extra 47$ on top of the $100 for the mat already and got no emails back at all about this just ghosted can not recommend this company anymore

I didn't get my package even after 80 days of waiting and after multiple messages. When it didn't arrive even after 2 months I wrote them a message. As I now know they lied and said it would arrive in 2 weeks. Now that I want my money back they don't respond anymore. This is the worst scam i have seen in a long time. The company is probably not producing anymore but they are still selling "ghost mousepads". So basically selling air for money.

I placed my order on December 24th and have not gotten a tracking number yet. Zero customer service response, zero attempts to contact about delay. This simply must be a scam

I placed my order in early November and was told to expect it the first week of December. I have not received any update on my playmat. Trying to contact them is pointless as after many emails for over a month I've never once heard back from them. If I had seen the other reviews I would've known to go with someone else as it looks like some people still haven't gotten theirs after 6 months to a year. TLDR, they look to be just scamming people and hope that they don't submit a chargeback for the product they don't receive.

BUYER WE AWARE I placed an order about three months ago that was never completed, three pads and a custom pad. Communication with the staff was very difficult. I would look for another company. After several months of trying to get the product and promises, nothing ws delivered.

Made an order back in late November. The website stated it could take 4 weeks to create my custom order, process it, and ship it. Since then the order has not arrived - I would be okay with being patient if things took a little longer, but there has been absolutely zero communication from the company about my order beyond an automated purchase confirmation email. They said they'd provide information about package tracking - they did not, they linked to the third party Shop app which does not provide actual tracking information. They said a followup email would be sent when the order was ready and shipped - this never happened. I contacted their support email to ask about the state of my order - no response whatsoever, not even an automated "we got your email" response. Stay far, far away - even if somehow this company isn't an outright scam, its impossible to tell what they're doing with your order due to the lack of any and all communication whatsoever.

I ordered a playmat in October. It has now been 2.5 months since ordering and haven't gotten any updates and they have not responded to any of my attempts to contact them. I ended up having to dispute the order with Paypal to get a refund. From my research, it looks like they're in the middle of the bankruptcy process.