Inked GamingReviews of inkedgaming.com

I ordered 10 MATS for Christmas gifts to friends/customers etc.... after a multi year relationship with Inked Gaming, I am done. How in the world can 10 mats take 30 BUSINESS DAYS? Their responses since from their CEO and their fulfillment manager tell me very little, with no updates to my specific order and just generalized HOPES. I really cannot think of another business (that wasn't on the verge of bankruptcy) that could have such poor service..... Update: it's now 1/24/25 and we still have not received our mats.... They finally responded with AI (of course) and offered to cancel the order, and followed it up with a $30 credit towards our next order..... We did not cancel, just asked for a timeframe.... They could not provide a timeframe for delivery.... It's incredibly confusing that a company would still accept NEW orders despite not fulfilling orders dating back to November/December. THIS IS BY FAR THE WORST COMPANY IVE EVER DEALT WITH.

Ordered 3 mats on November. Not even stitched, because they're out material somehow, failed to inform of delays so my planned gifts have yet to arrive. This isn't the first holiday season I've ordered from them and they used to be a lot more reliable and efficient. Not sure what's going on. It's about to be two months and it is still unfulfilled.

Ordered 3 mats and never received them. Avoid at all costs.

Ordered a custom mat on 12/03/24, 37 days later the item has not shipped yet. They failed to notify that there would be delays on orders until AFTER you place an order which is extremely poor customer service. Even then, the company's message said it would take 15 days to ship which obviously was inaccurate. I reached out to customer service a few weeks ago and only received a response 4 days ago which still didn't give me a delivery date.

I ordered a custom playmat exactly 31 days ago. They said they would take more time than they usually do to fulfill my order (up to 20 business days) which was fine by me. It has obviously been longer than that and I have received no correspondence or information on when or if I will receive my item. Don't buy from them if you expect things like decent communication or even a substandard fulfillment process.

Terrible company doesn't deliver what they promised

I ordered November 18th, 2024. I got one notification stating that my order was being worked on November 24th. A couple more weeks past (at this point it’s a week or two before Christmas) and I reach out to them asking when I could expect my order. A couple days past from when I sent them email and it has now been a month and they said due to “a high demand” instead of their usual 3-5 business days it would be 15-20 business days. I finally decided to cancel the order last week, since i received no information, or communication from them. Today, I finally got an email back stating they would cancel my order and refund me. Do not order or waste your time purchasing a product from inked gaming. Chances of it actually coming through are low, and what’s even poorer is the communication.

2 months to print the shipping label. No product to be seen. Customer service had a panicked apology about the delay and no commitment or update on where my order is.