Inked Gaming Reviews | Read Customer Reviews of inkedgaming.com

Inked Gaming Reviews | Read Customer Reviews of inkedgaming.com

Inked Gaming reviews

561 approved reviews, newest moderated first

Jake W.
May 26, 2025
Great customer service
Great customer service, excellent products, happy to order from them every time.
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Stephen P.
May 24, 2025
4 months to recieve order while only being able to talk to a chat bot
I ordered a playmat in January and just now received my order. While the quality is good, it was not worth 4.5 months of waiting. The only reason I waited wasI could never reach a real person to cancel my order, Every email I sent was met with an AI chat bot "responding as "Alex with Customer Service". Never being given the option to cancel my order and being told it would just be a few more business day I decided to ride it out. I come to find out during this ride that the company hasn't been paying their artists, the owner has been avoiding responsibilities, multiple staff left the company while the boss disappeared, and that they filed for bankruptcy, all without ever informing their customers WHILE STILL TAKING ORDERS!!! I was once a fan of this company, but I now hope to never have the displeasure of ordering from them ever again.
Response from Inked GamingMay 31, 2025
Waiting over four months without a clear path to cancel, while receiving only automated responses, is completely unacceptable. You deserved far better. We understand why you feel let down, and why this experience has turned you away from a company you once supported. While we are working hard to rebuild what’s been damaged, we know that for many the damage has already been done. Thank you for your honesty.
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walkley
May 19, 2025
My order is long overdue
My order is long overdue, and support does not reply. My order is over a month old with nothing to show for it and I'd like an ETA to know if it/when it will come.
Response from Inked GamingMay 31, 2025
We’re truly sorry for the long delay and the lack of response from support. You absolutely deserve clear updates and a timeline for your order, and we understand how frustrating it is to feel ignored. Please send an email to [email protected] with your order number and the subject line “Urgent: Order Overdue – Requesting ETA” so we can escalate it right away and give you a specific update. We’re working hard to clear the backlog and improve communication, and your order will be prioritized.
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John R.
May 14, 2025
Complete joke
Complete joke. Placed my order a month ago and they are not responding with any kind of update on the product I am waiting on. I get it that they are having delays--they say 15-20 days, but my experience appears to be taking much longer. The most frustrating part is that there is no communications. If it's going to be 30-40-50 days or whatever, just be honest and tell me. Now I am annoyed and trying to cancel my order, and they won't respond. Stay away!
Response from Inked GamingMay 31, 2025
We completely understand your frustration, and we’re truly sorry for the lack of communication and transparency around your order. If delays are going to go beyond what was originally promised, we owe you clear and honest updates. Not hearing back when you’re trying to cancel only adds to the frustration, and we take full responsibility for that failure. We’ve been facing serious operational delays, but none of that excuses leaving you in the dark. Please email [email protected] with the subject line “Urgent: Cancellation Request – No Response” and your order number so we can immediately prioritize your request and resolve this properly.
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Kyle S.
May 12, 2025
This website and any of its affiliates…
This website and any of its affiliates are a joke. I ordered a mat at the beginnng of April and it’s nearly been a month, no sign of the package or any updates on its shipping. Once I was finally able to track the order I found it wasn’t even processed! Complete scam, the wait times are abysmal, and in the end I had to get a refund because it never left their doors! There is zero communication online and through their messaging system, it will take you at least 3-4 days to hear back through an email request. No accountability, I would never recommend this site or service to anyone. Etsy provides more info and service than this comedy show of a “game/hobby” site.
Response from Inked GamingMay 31, 2025
It’s clear we fell far short of your expectations, and we understand why you feel let down. A month-long wait with no movement on the order, no clear updates, and slow response times is completely unacceptable. We take full responsibility for the frustration and lack of accountability you experienced. While we’ve been working to resolve internal issues and improve transparency, none of that changes how your order was handled. That’s not the level of service we ever want to provide. Thank you for your honest feedback. We’ll use it as part of the ongoing changes we’re making to ensure this kind of experience doesn’t happen again.
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Jeff L.
May 9, 2025
Great experience working with Inked…
Great experience working with Inked Gaming. Ordered custom printed microfiber cloths for my business. Very nice quality and great print job. Super happy with the results. They were very helpful with the design process too. Big help.
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Xela
May 6, 2025
My order is nowhere to be seen
My order is nowhere to be seen. Nonexistant customer service. The owner refuses to take responsibility for their actions that led to bankruptcy. I can't get a response in their customer service - chat, nor email. Do not buy anything from this company
Response from Inked GamingMay 31, 2025
We’re truly sorry for the experience you’ve had. Your order should not be missing, and you absolutely should not be left without any response. The breakdown in customer service and the lack of communication are unacceptable, and we take full responsibility for that. If you're still seeking a resolution, please email us at [email protected] with the subject “Urgent: No Response + Missing Order” and include your order number. We'll escalate it immediately and do everything we can to make this right. Thank you for your honesty.
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Griffin
May 1, 2025
Its been 4+ weeks and my order still…
Its been 4+ weeks and my order still hasn't even been shipped. 70$ and over a 2 month wait FOR A MOUSE PAD is absolutely insane. The amount of junk emails they send and no updates on what or why it would be taking so long is even worse
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