Injury Financing Dba Capital FinancingReviews of injuryfinancing.com

Response from Injury Financing Dba Capital FinancingSep 11, 2019

Dear Mr Cade, We are sorry you feel this way. We also know this can be a difficult time both financially and emotionally. However, we in fact did fund your case on several occasions. The latest request was not approved as we are careful to not provide more than the case can support. Keep in mind advances are paid back out of settlement dollars so we have to make sure all medical providers, outstanding advances, attorneys fees, and expenses ect can be covered without a shortfall. I hope you understand there is a substantial risk involved which is why we must underwrite the case and evaluate our ability to give non-recourse advances each time more money is asked for. There are occasions when we wish we could give more but the numbers simply don't allow for it. Our goal is to help during the most difficult time while still leaving clients money in their pocket come settlement rather having all the proceeds go towards repayment. Thank you for your understanding and we still hope we were able to ease the burden to some degree. We wish you the best in your recovery.

Response from Injury Financing Dba Capital FinancingSep 11, 2019

Dear Billy, This is shocking to me. We rarely hear anything other than praise about our staff. Certainly we know our clients are already under a great deal of stress after an accident so we often discuss in team meetings to not only show compassion but realize that people are not in ideal situations and to expect them not to be in the best of spirits even when they are normally very positive. However, If there was an occasion you felt you received anything less the highest level of respect from us I'd like to discuss it with you. Please call me at 404-348-4475 Our records indicate there were multiple advances given to you from 12/18 - 1/19 so based on the fact that you requested money on more than one occasion I can only assume this happened towards the end because we received 3 requests and funded all 3. I'm sure if we offended you in some way you wouldn't have chosen to work with us anymore. Customer Service is of utmost importance to us. Please contact me directly with specific examples where you felt any one of our staff was rude or in any way unprofessional and I assure you it will be addressed as this is not the way we conduct business. Our clients often remain friends long after using our services and celebrate with us at the end of their case. We sincerely hope we are able to rectify what was certainly a misunderstanding of some kind.

Response from Injury Financing Dba Capital FinancingSep 11, 2019

THanks for the reccomendation Timothy

Response from Injury Financing Dba Capital FinancingSep 11, 2019

That's what we like to hear. It's amazing so many attorneys now refer to us once they learn of our rates and easy process. Mission accomplished

Response from Injury Financing Dba Capital FinancingSep 11, 2019

Nothing makes us happier than hearing this feedback!

Response from Injury Financing Dba Capital FinancingSep 11, 2019

Dr. Mr Defino, It is regretful you feel this way. Our financial model was designed after multiple requests from attorneys we worked with over the years to do the exact opposite. There are many companies in our big industry who certainly prey on injured victims just as there are others who like us want to provide some financial assistance for clients when as you said are hurting most. While it would take hours to list all the ways we protect clients and offer a much more favorable solution than most of our competitors. Our fee structure is simple to understand it is clearly presented on-page 1 of our agreement and there are no hidden fees or surprises. We are also one of the few companies who cap fees, use simple interest, offer a simple process and is recommended by law firms. In many instances, we can even calculate payoff amounts at different stages before you agree to terms or sign the contract. We encourage all clients to read the disclosure and ask us any questions before agreeing to anything. If you choose to work with another provider because you believe it is better for you we understand. We do hope the money we provided helped you in your time of need and wish you nothing but the best.

Response from Injury Financing Dba Capital FinancingSep 18, 2019

We appreciate the review. Thank you, Marilyn. We wish you the best!

Response from Injury Financing Dba Capital FinancingSep 11, 2019

Sorry! You are correct we are a small company. While we continue to grow we have also chosen to control our growth in order to remain nimble and focus on providing advances for injured clients. We like to think we are the best , but there is stiff competition. We are happy with our little spot in the industry right now. There are much bigger companies out there, but typically with large companies, there are much higher expenses which are usually passed to the customer. We believe the reason our rates are consistently among the lowest is our size and keeping our overhead manageable. We want people to use us only if they are satisfied that we are the best option for them and their unique situation. I see in the records your advance has been paid off which means your case has come to a positive conclusion or you received an additional advance from another provider. Either way, we appreciate the business and hope everything is going well for you.