Ingo MoneyReviews of ingomoney.com

Straight trash company go else where

This company will deactivate your account calling you at risk but will offer no explanation as to why. They give the same old same old we wish we could help, sorry for the inconvenience... This company is run by charlatans of the worst sort

Am i Not Economically Viable? 5 Years I've banked with Dave.com, that company most known for providing cash advances to members, as well as mobile check cashing provided by Ingo Money. My account with Dave has always been in good standing and very active. So much for that. Or maybe Ingo Money is just confused about what the word "risk" means. After paying a $36 fee to instantly receive the funds into my account, I was sent a two line email from Ingo simply saying my check was returned and unable to be deposited with Ingo—my bank's only option for check cashing. No information regarding the decision to return my check. Am I not economically viable? They portray themselves as the easy going, hassle free when in reality the are difficult and discouraging to deal with. After attempting to simply view my failed attempt I was greeted with an aggressive line from them stating that "my account" had been deemed too high of a risk for them. What does that mean? I don't have an Ingo account. Never was asked to sign up with Ingo. Now because Ingo is used by a large number of banks and services it's nearly impossible for me to deposit my eCheck. ZERO STARS. TERRIBLE EXPERIENCE.

You know it's sad to have to do this, but I need to ask. (Why have someone go through the process of verifying themselves by sending a selfie of them holding their ID) then minutes into receiving an email verification, go to use the app to cash their check into an US based account, get flagged and have their account revoked? In my eyes, A business shouldn't run that way, but hey this just means you lost a loyal and honest person. Have a nice day, & thank all who took the time to hear my thoughts.

I don't know why people are giving such negative reviews unless there reason is due to not having there issue resolved the way they wanted to. I too had issues however,they were able to fix it. I think there customer service is outstanding during my whole issue did I have one rep who wasn't professional, courtesy, and super pleasent. With the 8 phone call I made to them. Yes my issue was resolved and the out come was good. The upper management was also very professional and made sure that I was taken care of!

This scam app is a joke. I tried to deposit a check into my paypal using this. IT gives you a prompt that this process can take a long time, so feel free to close this window and go back to using your phone, which I did, and when I checked back, it had told me I cancelled the transaction and now I can't deposit that check at my bank or anywhere else bc Ingo says it was returned. You owe me 400 bucks you pieces of garbage. and no I'm NOT going to just ask the check issuer to issue another one. I'm not going to look like some idiot that doesn't know how to cash a check because of your incompetence and your half-assed scam of an app.

They emailed me saying I needed to write void to finish my mobile deposit then denied the check.

After using this app a couple dozen times without incident including paying their rather high fees, I was randomly sent a message from InGo that I had “become” a risk therefore closing my account without further remarks. Just like that. All my banking info …everything they still have in their data banks. I shall file a complaint with both the FTC and the CFPB.