Doug B.
Scam website …
I ordered a cargo mat for my Infiniti qx 60. The website said it would fit my vehicle. I received the mat and wasn’t even close to the right fit. They refused to allow me to return the mat. Avoid this scam website! Their reply is a joke, I put the model in as requested, I visited their website and also called only to be denied a fair refund. Again, avoid this scam website, that will send you a wrong part and refuse allow a return!
Response from InfinitiPartsDeal.comJul 28, 2026
Thank you for your feedback. We’ve reviewed your order and confirmed that a VIN was not used during the part selection process. There are multiple parts with the same name that fit your search result due to different options and trims. We recommend VIN lookup for the most accurate fitment before checkout to confirm compatibility. If a part that does not fit your application was ordered, but the correct part per invoiced was delivered, the return request will be categorized as a no-longer-need. We understand your frustration; however, special ordered parts are not eligible for returns. We appreciate your understanding and encourage the use of VIN verification for future orders to help ensure exact fitment. For more information regarding our returns policy, please visit https://www.infinitipartsdeal.com/service/infiniti-return_policy.html