InfinitikloudReviews of infinitikloud.com

1.2131 reviews
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Infinitikloud

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About Infinitikloud

Infinitikloud is listed under Malls & Marketplaces.

Infinitikloud (infinitikloud.com) has 131 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.

Also known as: infinitikloud.com
Website: infinitikloud.com
Category: Malls & Marketplaces
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: April 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Infinitikloud reviews

131 approved reviews, newest moderated first

Nigel I.
Oct 23, 2020
Don't be taken in! Avoid!
After messages from IK to "complete my order" I followed the instructions and thought no more about it. Just now 3 of the things have arrived! I checked my bank and I'm down nearly£200! I've opened one and tried it. Nothing! My machine tells me I have a generic storage device, but I can't get it to function at all. How do I get my money back? I'm a penurious pensioner!
Response from InfinitikloudFeb 15, 2021
Hello Nigel! We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention, I'd be happy to assist. For step-by-step instructions and to maximize the features of your InfinitiKloud units, you can download the resources here https://www.infinitikloud.com/resources.html or reach out to our 24/7 customer service team at https://support.infinitikloud.com/. You can also visit this link for our helpful article regarding your concern: https://support.infinitikloud.com/hc/en-us/articles/360016946840-How-do-I-use-my-InfinitiKloud-.
Buyer in West L.
Oct 21, 2020
SERIOUS LIMITATIONS
I’m sheltered so bought this so that my carer can work on cataloging my photos remotely. Firstly,I couldn’t find any activation code. Apparently, it’s the same as my Order No, but I don’t have that anywhere. I’m an artist many of my photos are High resolution Tiffs or Photoshop. Now I learn that the device does not copy either of these. Furthermore, although it copies all other photos - eg jpegs - it replaces the titles with gobbledygook! Very disappointed .
Response from InfinitikloudFeb 15, 2021
Hi! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with our product. You can actually add any file type extensions on the InfinitiKloud software itself for you to include all your desired filetypes to the backup as well as customize the filename for each file type that you have inside the app itself. We'd be happy to serve you 24/7, just reach out to us at https://support.infinitikloud.com/.
Ronin A.
Sep 28, 2020
Gen 3
I bought gen 3 wifi model Super fast Also lets you use the PC version for free. Cool benefit
Response from InfinitikloudFeb 15, 2021
Hi Ronin! Thank you for trusting our product and for sharing us your honest feedback with the InfinitiKloud 3rd Generation WiFi. Your review means a lot to us and lets us know we’re on the right track! Stay safe and well.
Engima
Sep 21, 2020
Buy the Photo Stick…
We were going to buy a Photo stick unit, but after reading the reviews from Pc Magazines we decided to get this I/Kloud...BIG mistake, took ages to get here (Australia) then could not get it to work, no activation code supplied, contacted their support & received code, PC said ready to use, but can't open it no matter what I do, have spent hrs trying to get it to work ! but have given up, should have got the Photo Stick, the support people have replied to all my e mails, but I don't think the product is any good.
Response from InfinitikloudFeb 15, 2021
Hi Engima! Thank you so much for taking the time to write to us. I wanted to let you know how sorry we are that you went through that difficult experience. We would love to learn more about what specifically happened so that we can properly address your concern, we are 24/7 available and we'll be waiting at https://support.infinitikloud.com/. Thank you!
Frank J.
Sep 1, 2020
Would give zero or minus stars if I could
Would give zero or minus stars if I could. I cancelled the order, and I am still trying to get a return address and a refund from them more than 2 weeks later. Do not touch them.
Response from InfinitikloudFeb 15, 2021
Hello Frank! We truly understand where you are coming from and we're committed to finding a solution to your concern. For cancellations of orders and returns kindly reach out to our 24/7 customer service team at https://support.infinitikloud.com/. We will wait for you there!
Warren C.
Aug 28, 2020
AVOID AVOID AVOID!
AVOID AVOID AVOID!! I ordered one and kept getting an error message saying your order is not complete and when you click on that, it duplicates your order. When calling within a few minutes to cancel, they said both products had already been shipped (despite the 4 week stated delivery time) so they wouldn't cancel my orders. Added to that the devices do NOT work as advertised - it took over 32 hours and still not completed or in the folders they promise it will. Have been emailing them asking for a return address and only after 6 attempts have I got one in the Netherlands (??). Absolutely dreadful company to deal with so save your money - I've lost £116 so far!
Response from InfinitikloudFeb 15, 2021
Hello Warren! We're sorry to learn that you had challenges when you placed your order, rest assured that we'd be more than joyful to provide you the best resolution path on this matter. If you still require additional assistance regarding your orders, may it be returns or how-to, you reach out to our 24/8 customer support at https://support.infinitikloud.com/.
Penzance S.
Aug 12, 2020
It's Scam
It's Scam, buyer beware...received item but no activation code....absolutely useless!!!
Response from InfinitikloudFeb 15, 2021
Hi! We really appreciate you for letting us know your concern and we'd be more than happy to assist! For the activation code or the step-by-step instructions on how to use your InfinitiKloud unit kindly reach out to our 24/7 support link at https://support.infinitikloud.com/. See you there and stay well.
christine G.
Jul 28, 2020
DO NOT BUY When I ordered I paid £8.95…
DO NOT BUY When I ordered I paid £8.95 for postage. I waited 2 months and got a card from Royal Mail saying I had to pay £11.19 customs fees. I contacted the company who offered me 20 per cent off so I paid for the delivery. Wish I hadn’t bothered coz when I plugged it in nothing happened. The company won’t answer my emails and said they cannot refund.

InfinitikloudReviews of infinitikloud.com

About Infinitikloud

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InfinitikloudReviews of infinitikloud.com

Infinitikloud reviews

Don't be taken in! Avoid!

SERIOUS LIMITATIONS

Gen 3

Buy the Photo Stick…

Would give zero or minus stars if I could

AVOID AVOID AVOID!

It's Scam

DO NOT BUY When I ordered I paid £8.95…

About Infinitikloud

About these reviews

More in Malls & Marketplaces

Chasingbulktcg

MMOGoldHut

TrackaLacker

Auction Bid Sniper for eBay

Infinitikloud reviews

Don't be taken in! Avoid!

SERIOUS LIMITATIONS

Gen 3

Buy the Photo Stick…

Would give zero or minus stars if I could

AVOID AVOID AVOID!

It's Scam

DO NOT BUY When I ordered I paid £8.95…