Mark N.
Can you give me an idea when to expect my order.
By now I thought that I would have received my order since I am getting reviews. I would like an estimated ship date.
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Industrial Safety Products (industrialsafetyproducts.com) has 566 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Showing 26 reviews with 2 stars · Clear filters
Mark N.
By now I thought that I would have received my order since I am getting reviews. I would like an estimated ship date.
Julian R.
Product was listed as ready to ship, and then went on back order. This was not communicated to us until we requested information on where our order was. Lack of upfront communication and transparency is concerning when purchasing safety equipment from vendors.
Richard R.
The product I got for the fans were wonderful and great but I gave them a two star because they left out the most important part of this whole pole mount fans they left out the U joints to mount the fan brackets to the poles I had to pay 25 bucks at the hardware store. So buyer beware that they leave out this important hardware
Michelle
I’ve been a loyal ISP customer for many years without any prior issues, which makes this experience especially disappointing. I placed an order on May 15th for two items, but it wasn’t until over two weeks later that I was informed they were backordered. After finally shipping, the package sat in a city just 45 minutes away from me for three additional days. The lack of communication throughout the process was frustrating and unlike my past experiences with ISP. I hope this was an isolated incident, but the delay and silence were unacceptable.
Jeff
When we placed our order on 5/15/25, we were not informed that the respirators were on back order. Infact when we inquired on 5/21/25 for an eta shipping date we were told they were shipping out on the 5/23. But they didn't ship till 5/30/25 and as of 6/3/25 @ 1131 we still haven't received them, so when you advertise 3 days shipping, we were expecting them right away but have been waiting for almost 3weeks. Not worth the hassle when you have personal that can't be productive waiting on equipment.
CJ
Bought two items for my kask superplasma helmet. Neck cover and face shield. Neck cover was fine. Face shield showed up a week later. Face shield is clearly used, covered in dust and debris, has multiple scuff marks on it and doesn't have the included hardware to mount it to the helmet. Pretty disappointed seeing as I paid for a new visor, but dont want to go through the hassle of shipping it back and possibly receiving another used visor. Already ordered the hardware kit elsewhere, just going to live with it and probably won't be doing business with ISP again anytime soon.
Karl
No receipt of order, no lead time, no idea of when I will receive
Philip
Ordered on Jan 29. It's Feb 17 today. I've received word it won't ship until Feb 25. No updates on my order page. I reached out twice before I got word back. Pricing was about the best I had found compared to others. However, had I known the long window on shipping I would probably have gone elsewhere. I'm hopeful the item will arrive.