inDriveReviews of indrive.com

Response from inDriveJun 24, 2026

Dear Customer, Thank you for sharing your detailed feedback. We are sorry to hear that your experience did not meet your expectations and that you had concerns regarding vehicle condition, driver behavior, and safety. We would like to investigate these incidents further. Could you please provide us with: 1. Your phone number or email associated with your inDrive account. 2. The city or cities where these trips took place. 3. The approximate dates and times of the trips. 4. The trip IDs, if available. 5. Any additional information about the vehicles or drivers involved. Your feedback is valuable and will help us review these cases. Best regards, inDrive Support Team

Response from inDriveJun 24, 2026

Dear Customer, Thank you for taking the time to provide such detailed feedback. We appreciate you sharing your experience regarding vehicle quality, pricing, and overall service. We would like to investigate the issues you described. Could you please provide us with: 1. Your phone number or email associated with your inDrive account. 2. The city or cities where these trips took place. 3. The approximate dates and times of the trips. 4. The trip IDs, if available. 5. Any additional details regarding the vehicles, drivers, or fare adjustments you experienced. This information will help us conduct a thorough review. Best regards, inDrive Support Team

Response from inDriveJun 24, 2026

Dear Customer, Thank you for sharing your experience. We are sorry to hear that you experienced long waiting times and repeated fare increases. To investigate this matter, could you please provide us with: 1. Your phone number or email associated with your inDrive account. 2. The city where these incidents occurred. 3. The approximate dates and times of the trips. 4. The trip IDs, if available. 5. Any screenshots showing the fare changes or ride requests. We appreciate your cooperation and will review your case carefully. Best regards, inDrive Support Team

Response from inDriveJun 24, 2026

Dear Partner, Thank you for sharing your concerns with us. We understand that safety is extremely important for drivers and appreciate you bringing this issue to our attention. We would like to better understand your experience. Could you please provide us with: 1. The phone number or email associated with your driver account. 2. The city where you operate. 3. The approximate date and time when your account was temporarily restricted. 4. The trip ID related to the cancellation. 5. Additional details about why you cancelled the ride and why you considered the destination unsafe. Once we receive this information, we will review your case with the appropriate team. Thank you for your cooperation. Best regards, inDrive Support Team

Response from inDriveJun 16, 2026

Dear Driver, Thank you for reaching out and sharing your concern about fuel prices and fares in Pakistan. We understand that rising petrol costs create financial difficulties, especially for drivers who rely on inDrive to support their families. We regularly review fare structures in different markets, and your feedback is valuable for that process. To help us investigate your situation properly, could you please provide the following details? 1. Your phone number or email associated with your inDrive driver account. 2. The city where you operate. 3. Approximate dates and trip IDs of several recent rides where you believe the fare was too low compared to petrol costs. 4. Your typical daily mileage and fuel expenses (if you are comfortable sharing). Once we receive this information, we will review your case and discuss potential adjustments with our local team. Thank you for your patience and for being part of inDrive.

Response from inDriveJun 16, 2026

Dear Customer, Thank you for bringing this issue to our attention. We are sorry to hear that the vehicle you traveled in was dirty, old, had non-functional windows, and smelled bad. This is not the standard of quality and safety we want our users to experience. Safety and comfort are top priorities for us, and we take all reports of poor vehicle condition very seriously. To investigate your report properly, could you please provide the following? 1. Your phone number or email associated with your inDrive account. 2. The city and exact date of the trip. 3. The trip ID (from your ride history). 4. Driver’s name, vehicle license plate, or any other identifying information (if available). 5. A brief description of the condition of the windows and any safety concerns you noticed. Once we receive these details, we will review the case and take appropriate action against the driver if necessary. Thank you for helping us improve the quality of our platform.

Response from inDriveJun 16, 2026

Dear Customer, Thank you for sharing your experience. We are truly sorry that your trip was cancelled at the last minute and that you found our service unreliable, especially after negotiating a price. This is not the experience we want for you. Reliability is very important to us, and we want to understand exactly what happened. To help us investigate, could you please provide the following details? 1. Your phone number or email associated with your inDrive account. 2. The city and approximate date and time of the cancelled trip. 3. The trip ID (if available from your app history). 4. The driver’s name or any information you remember about the driver. 5. Whether you received any messages from the driver before the cancellation. Once we receive this information, we will review the driver’s behavior and take appropriate action in accordance with our policies. We appreciate your cooperation and thank you for helping us improve.