inDriveReviews of indrive.com

Please do not use card payments, once your ride is cancelled you won't get your refund. Keep that in mind,I did not get my refund twice now.

Most of the time drivers not accept ride even not give their offers. Thats so frustrating!!

What is happening with some drivers insulting, harassing, and attacking innocent people is extremely serious and completely unacceptable. It cannot simply be treated as an ordinary disagreement. How can drivers using the app be allowed to threaten people’s safety, attack them, and use the worst insults and racist abuse against them? What is the fault of the children, young men, and young women who may be exposed to such behavior? Has people’s safety and dignity become something that can simply be ignored? I hope that the police and relevant international authorities will intervene and investigate these incidents seriously, and take the strongest legal action against anyone proven to be involved in assault, threats, or abuse. If it is proven that this app repeatedly poses a danger to users’ safety and fails to protect people, I hope that the relevant international authorities will take action to shut down the app permanently in order to protect people. The safety of children, young people, and women is not a game, and human dignity is not something that any driver or company has the right to treat with such disregard.

Driver Feedback – inDrive As a driver, I’m extremely disappointed with the current inDrive system. The lack of proper passenger categories is a major problem. Passengers will sometimes book a 5-seater vehicle for 5, 6, or even 7 people, and you only discover this after driving 5–8 km to collect them. This wastes the driver’s time and fuel. Waiting times are another issue. Drivers can arrive at the pickup point and wait 5–10 minutes without receiving any compensation. If the passenger doesn’t show up and the driver has to cancel, the money is placed on hold pending an investigation. This puts the driver at a disadvantage. The voucher top-up system is also inconvenient. Some outlets do not sell the required vouchers, and once a driver runs out of balance, they have to stop working. Bolt and Uber have much better and more convenient payment systems. Payment problems are another serious concern. When a passenger does not pay, the driver is the one who suffers. Even after reporting the issue, there seems to be very little support or protection for drivers. PayShap is also not an ideal solution. Passengers often wait until they reach their destination before making payment, which puts the driver in an uncomfortable position of having to ask for payment. In places like Gqeberha, asking passengers to make payments directly can also create unnecessary safety concerns. A proper card payment system, where the passenger’s fare is automatically deducted and secured through the platform, should be the standard. Drivers need better protection, fair compensation for waiting time, clearer passenger categories, and a safer payment system. Unfortunately, because of these issues, I will be returning to Bolt and Uber. inDrive has potential, but the current system makes working as a driver unnecessarily difficult and risky.

Repaire de voyous...de faineasse des chauffeurs qui comprenne pas c est quoi le transport !! Afuir

1 Star | Extremely Poor Customer Support and No Refunds I am extremely disappointed with my experience with inDrive and especially with the way my complaints have been handled It has now been one month since I reported a driver who charged me an additional Rs 50 and despite repeated follow ups I still have not received my money back What concerns me most is the lack of meaningful customer support Every time I contact them I receive responses that appear to be AI generated rather than having my complaint properly reviewed and resolved Unfortunately this happened again yesterday when another driver charged me an additional Rs 40 even though the agreed fare was already shown in the app I reported the matter immediately but once again I have received no meaningful resolution I understand that inDrive may take disciplinary action against drivers but that does not recover the money taken from the customer After two separate incidents and one month of waiting I have completely lost confidence in inDrive Customers should not have to repeatedly chase support to recover money that they were improperly charged Very disappointing experience and I cannot recommend inDrive based on how these complaints have been handled

Relatei uma corrida não paga, que fui ameaçado pelo passageiro e diferente das outras plataformas que bloqueiam o perfil do passageiro e restituem o valor após apurar a veracidade o suporte foi mais criminoso que o bandido. Da vontade de ir na Delegacia para inDrive pq até o bandido eu perdoei depois que conheci quem realmente trabalha nessa empresa.

Dear inDrive Customer Support, I am writing to formally follow up on my previous report regarding a cellphone that I suspect I left inside an inDrive vehicle during our trip from Rockwell to Azure Residences, Taguig, on July 30, 2026 about noon time. The cellphone is a Samsung Note 8. I reported this matter to inDrive Customer Support shortly after I realized that I may have left the phone in the vehicle. Unfortunately, despite my previous reports and follow-ups, I have not received a satisfactory response or any resolution regarding my missing cellphone. I stayed in the Philippines for approximately one month and continued waiting for assistance from inDrive regarding this matter. However, I am now back in the CNMI and would like to make one final request for your assistance in locating and recovering my cellphone. I respectfully request that inDrive review the trip details and contact the driver who transported us from Rockwell to Azure Residences on July 30, 2026, to determine whether my cellphone was found or left inside the vehicle. Since I am now back in the CNMI, please contact me through the following: Mobile: +1 (670) 285-1401 I would appreciate your prompt attention to this matter. I hope inDrive can review my previous report and take the necessary steps to assist me in recovering my cellphone.