Mike D.
Avoid avoid avoid!
I ordered from indegopetco on 31 July and paid for shipping to Australia. It’s now 25 August, nothing has arrived and after 3 follow up emails I’ve had no response. No phone number to call and no service. Do not order from these people!
Response from Indigopetco™️Jan 11, 2025
We sincerely apologize for the delay and the lack of communication you've experienced. Waiting this long for your order, especially without receiving a response, is unacceptable and not how we want our customers to feel. We are committed to resolving this issue promptly. Please reach out to us directly at [email protected] with your order details so we can investigate the delay, provide an update, and ensure you receive the service you deserve. Your feedback is important, and we are working hard to improve our response times and service. Thank you for giving us the opportunity to make this right. Sincerely, The IndigoPetCo Team


