Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland reviews

Showing 268 reviews with 5 stars · Clear filters

Sharon
Jun 15, 2018
Jeane is the best!
Jeane is the best sales person. She was very on top of all the details. The carpet and the laminate flooring look great in my new condo!
Response from Independent Carpet One WestlandJun 15, 2018
Sharon, Thank you for taking the time to write this review. You are right...Jeane is the best. Actually I think the entire staff at Independent carpet One are great. I am so glad that together you were able to find the perfect floors for your new condo. Enjoy! We appreciate your trust and confidence. Catherine Buchanan-Owner
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JK
May 31, 2018
Great Service
Great Service. ., no pressure. . Wonderful carpet and installation Thanks
Response from Independent Carpet One WestlandMay 31, 2018
Jeff & Karen, Such a pleasure to know that your experience with us was wonderful. We appreciate your trust in working with our staff to find and install your perfect floor. We hope to have the opportunity to work with you again for all your future flooring needs. Enjoy your new floor. Catherine Buchanan-Owner
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Larry M.
May 30, 2018
The best flooring store in town.
It is always a great experience when working with a family owned business rather than the big box corporate stores. The folks at IC always share their enthusiasm for your flooring project. I can’t share enough praise for Jeanie at IC. The lady is the best! Thanks again Jeanie for all you’ve done. I look forward to working with her again for new blinds.
Response from Independent Carpet One WestlandMay 30, 2018
Larry, You are absolutely right...Jeane is the best. All our flooring consultants are the best at what they do and what they know and we are fortunate to have the staff we have. And we are fortunate to have customers like you that let us know we've done a good job making sure you find that perfect flooring for your home. Jeane will definitely do the same when you're ready for blinds. We appreciate your continued trust and confidence. thank you again. Catherine Buchanan-Owner
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David S.
May 25, 2018
Buying carpet from independent carpet…
Buying carpet from independent carpet one was great. Our sales person, Janet D'Ascenzo, and our installer, Joe, did a great job. We payed a good price and the installed carpet looks great. We have used independent carpet before and once again they did a great job. I'd recommend them!
Response from Independent Carpet One WestlandMay 26, 2018
David, Thank you for your continued trust and confidence. We promise to always meet and exceed your expectations. You were blessed to work Janet and also have Joe install your new flooring. We look forward to working with you again for all your flooring purchases. Until then, enjoy your new flooring. Catherine Buchanan-Owner
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Mary A.
May 15, 2018
Love the “family” style of business
Love the “family” style of business. We felt very welcome and important as we made our decision regarding our new floor. The floor arrived when promised and looks beautiful!
Response from Independent Carpet One WestlandMay 15, 2018
Mary...Aww it means so much that people feel the "family experience" here at Independent Carpet One. We have been blessed to be able to work together from Mom & Dad to the brothers and sister and now our nieces and nephew. It definitely makes for a comfortable and trusting shopping experience. Thank you for your trust and confidence and we hope to work with you again for all your future flooring needs. Enjoy your new floor and thank you again! Catherine Buchanan- Owner
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Carol & Richard M.
May 9, 2018
great experience
great experience
Response from Independent Carpet One WestlandMay 11, 2018
Carol & Richard, Thank you so much for taking the time to review and rate your experience with us here at Independent Carpet One! I am happy to see that you feel it was a great experience and we are happy to have had the opportunity to provide beautiful floors for your home! We look forward to the opportunity to work with you in the future for all your flooring needs!
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Elizabeth P.
May 8, 2018
I habe been working with independent…
I habe been working with independent carpet lifter than i can remember. Bob Francavilla (sp?) Has always helped me with every project i have had, giving me the best price in town. I world never go anywhere else for my flooring needs.
Response from Independent Carpet One WestlandMay 8, 2018
Elizabeth, Thank you for taking the time to share your review with us. You have been fortunate to work with Bob for many years and I know we/he appreciates the continued trust and confidence that he will steer you in the right direction. We appreciate your continued business and support. And remember we are here for you and your family for all your flooring needs. Thank you again! Catherine Buchanan - Owner
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Tom S.
May 4, 2018
Recently
Recently, I purchased a new condo and was excited but I knew, that I really didn't have the eye for decorating. Cathy Buchanan, is an interior designer and a true professional! She made this process so easy, she listened to what I wanted, she paid attention to every detail, she made sure everything matched; the tile matched the counter tops, which matched the paint and of course the carpet is outstanding, what a great job! Independent Carpet One and their team of professionals followed my job from start to finish, I couldn't believe it, my condo is a small job and they treated me like mine was the most important job they had, this experience could not have been better and my place looks great! If you want quality and service, Independent Carpet One is your only choice. Thank you Independent Capet One!
Response from Independent Carpet One WestlandMay 6, 2018
Tom, Thank you so much for taking the time to share your experience with us. We are so pleased to hear that everything went as well as it and more importantly that you're happy with the carpet you selected. We pride ourselves on helping our customers through the entire experience especially when this is such an important investment. We are confident you will have many years of enjoyment in your new condo as you walk across your new carpet. Thank you for the trust and confidence. Catherine Buchanan - Owner
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