Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland reviews

Showing 268 reviews with 5 stars · Clear filters

Steve & Linda M.
Jul 3, 2018
A very positive experience
A very positive experience! The father son team was great and would recommend them without reservation!
Response from Independent Carpet One WestlandJul 3, 2018
Steve & Linda, Thank you for recognizing our installation team. We are truly blessed to have the expertise and workmanship amongst our installers. We are certain you’ll enjoy many years of beauty and quality with the floor you selected and we thank you for the trust and confidence. Catherine Buchanan-Owner
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Connie
Jul 2, 2018
Working with Carpet One Westland was wonderful.
Working with Carpet One Westland was so easy. From selection, installation, and quality control, the service was top notch. Very organized, excellent communication, installions was clean...and most important the carpet looked great!
Response from Independent Carpet One WestlandJul 2, 2018
Connie, Oh thank you so much for taking the time to share your experience with us! We truly do appreciate the opportunity to provide carpeting for you and so happy to hear that the selection and installation met your expectations! We hope that when your in the market for flooring you will reach out to us again. Until then enjoy the new flooring. Catherine Buchanan-Owner
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Terry & Sandy B.
Jun 25, 2018
Quick turnaround time with quote of job…
Quick turnaround time with quote of job and timely with scheduling installation. Installer was very courteous and timely as well. This is our second time purchasing floor coverings with them, will use them again no question.
Response from Independent Carpet One WestlandJun 25, 2018
Terry & Sandy, Thank you so much for the continued trust and confidence to allow us the opportunity to provide flooring once again in your home. It is always a pleasure to work with you and provide the best service and flooring options. Enjoy your new floor and when the need arises...we'll be here to help you find that perfect floor. Catherine Buchanan-Owner
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John & Ruth S.
Jun 25, 2018
Carpet One provided amazing options for…
Carpet One provided amazing options for both carpet and kitchen flooring. We discovered two perfect options and had them installed in one day. Both rooms look awesome and are now updated and we love the final result. The 3 men, Travis, Eric and Phil who did the installations were friendly, experienced and professional in all areas. We have used Carpet One previously for other carpeting needs and were extremely satisfied. There have exactly what most want or desire and have the ability to do professional installations. Great in store service in assisting with the selections just made our choices that much easier. They are a must consider option when wanting to refresh and update your home.
Response from Independent Carpet One WestlandJun 25, 2018
John & Ruth, Your review and kind words are so appreciated. We thank you for the opportunity to provide the best flooring options for your home and allow us to come to the house and install them. Our entire team from sales to installation pride themselves on their service to our customers and I am so happy to hear we made your experience a pleasant one. Thank you for your trust and confidence and if we can be of further assistance to you don't hesitate to ask. Catherine Buchanan - Owner
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Sandra & Peter S.
Jun 25, 2018
What a first-time customer says ...
I had new kitchen flooring installed and new carpeting for the staircase leading upstairs. I was delighted with the choices I made, the assistance I got at the store, and the excellent installation. Everybody was helpful and friendly, and knew what they were doing. You don't find many stores like this anymore.
Response from Independent Carpet One WestlandJun 25, 2018
Sandra & peter, Thank you so much for sharing your experience and the wonderful review. We are so appreciative of the opportunity to provide flooring for your home. Thank you for the trust and confidence. We hope you enjoy many years of beauty and performance and we hope to be of assistance in the future for all your flooring needs. Catherine Buchanan-Owner
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Lauren B.
Jun 22, 2018
We are so happy with our new floors…
We are so happy with our new floors from Independent Carpet One! Every step of the process was great. Our salesman Cameron was so helpful and patient, and helped us pick the best flooring for our home. The installation team did an excellent job. They worked so quickly while still having remarkable attention to detail. Will definitely be using them for future work and will recommend to all our friends and family
Response from Independent Carpet One WestlandJun 23, 2018
Lauren & Octavian, Thank you so much for the kinds words for both our sales and installation teams! We are so pleased that you’re happy with your floor and the entire experience! We appreciate your continued trust and confidence and we look forward to working with you again in the future for all your flooring needs! Catherine Buchanan-Owner
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Jeff & Diane O.
Jun 18, 2018
Jeane was AWESOME
Jeane was AWESOME. She dealt with all my changes without issue. I will definitely recommend her.
Response from Independent Carpet One WestlandJun 19, 2018
Jeff & Diane, Thank you for sharing your positive experience with Jeane! You are exactly correct she is Awesome! We also want to thank you for the opportunity to provide flooring for your home. We are here for you always and also your friend and family. Enjoy your flooring! Catherine Buchanan-Owner
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Vern M.
Jun 18, 2018
John Phillips and guys did A beautiful…
John Phillips and guys did A beautiful job !!! Clean everything up as they when so my house was kept very clean.. Very professional!! I had 3 bed rooms a hallway a great room and a living room done less then 7 hours just AWSOME!!
Response from Independent Carpet One WestlandJun 19, 2018
Vern, It was such a pleasure to work with you on finding that perfect Floor for your home. Thank you for placing your trust in our installers to help with the leveling issues of your home and we all hope you enjoy the new carpeting. If you need anything, always know we are here to help! Catherine Buchanan-Owner
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