Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland reviews

Showing 268 reviews with 5 stars · Clear filters

Jay T.
Oct 29, 2018
We had dealt with Independent One a few…
We had dealt with Independent One a few years back for a kitchen project and I always remembered how very helpful they were. So when it was time to replace carpeting we did not hesitate to return here because we knew Independent would come through. Always friendly and professional. Cameron answered our questions. Installers were great also.
Response from Independent Carpet One WestlandOct 30, 2018
Jay, Thank you so much for taking the time to share your experience. We are so pleased to hear that you returned back to allow us the opportunity to provide flooring for this new project. Thank you for the continued trust and confidence. Enjoy your new floor! Catherine Buchanan-Owner
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Frayda R.
Oct 28, 2018
My experience with Independent Carpet…
My experience with Independent Carpet One in Westland was fabulous, from picking out the right carpet to having it installed. Kathy was so easy to work with, especially in selecting the right carpet and color, coming to the house to measure, and giving suggestions about how to recarpet the stairs. The installers, Nate and Sean, were stupendous and terrific to work with, and the completed job is gorgeous. I am completely satisfied and will recommend this company to everyone!
Response from Independent Carpet One WestlandOct 28, 2018
Frayda, You are such a dear heart! Thank you for this wonderful review. I had such an amazing time working with you and I know Nate and Sean so appreciated your kind words. I am definitely blessed to have such a great team here. We truly appreciate your business. Enjoy the new carpet as I am confident you will. Thank you for the opportunity. Cathy Buchanan-Owner
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Janice G.
Oct 24, 2018
I was pleased with all aspects of my…
I was pleased with all aspects of my experience. The Independent Carpet Team, including the installers, was great to work and provided terrific service.
Response from Independent Carpet One WestlandOct 25, 2018
Janice, Wow thanks for the great review! I am so glad to hear that our team made your experience with Independent Carpet One pleasant and easy! Now...enjoy your new floor and we hope to see you again for all your future flooring needs. Catherine Buchanan- Owner
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Dale H.
Oct 17, 2018
Installation went quickly
Installation went quickly. They were on time. Carpet looks good.
Response from Independent Carpet One WestlandOct 17, 2018
Dale, Great news! I'm so happy to see that everything went smoothly for you from installation to the final product looking good! Enjoy the new floor and we hope to see you for all your future flooring needs. Thanks for your trust and confidence. Catherine Buchanan- Owner
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Alicia J.
Oct 15, 2018
Amazing service
Amazing service! I would recommend this company to anyone.
Response from Independent Carpet One WestlandOct 16, 2018
Alicia, Thank you for the review and we are so happy to hear that our sales and installation team did a great job! We truly a[predicate your business, trust and confidence in us. We hope to work with you again on your future flooring needs! Enjoy your new Floors from Carpet One. Catherine Buchanan-Owner
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Brynn
Sep 14, 2018
Great Company that Partners with Local Teachers!
Thank you to Independent Carpet One and to Cathy for donating carpet squares to my classroom! I am a local teacher here in Westland and reached out to multiple carpet companies and Cathy reached out to me quickly and ended up being the only company that replied to me! My kiddos love having different seating options and the carpet squares are perfect for that! Thank you!
Response from Independent Carpet One WestlandSep 15, 2018
Brynn, We love to help our teacher any way we can! I know how much the children love their sit upon. So glad we could help,you and other teachers start the year off with supplies for the students. These samples also can make for great decorations at Christmas time as a fun art project with you class. I hope they enjoy the school year and thanks for reaching out to us! Catherine Buchanan - Owner
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Rhorton
Sep 6, 2018
I walked in to the store and had Carpet…
I walked in to the store and had Carpet installed within 5 days . The staff , installers and especially the owner was fabulous , I will definitely be referring everyone to the company
Response from Independent Carpet One WestlandSep 7, 2018
Thank you so much for the wonderful review and comments! Having a family business means there is always one of the Francavilla’s on staff at all times and we love to work with and meet our customers! We strive to serve our customers with the best experience possible when shopping for flooring! It’s an important part of your home or office. We appreciate your trust and confidence and look forward to working with you again in the future! Catherine Buchanan-Owner
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Judy A.
Aug 31, 2018
Cathy has consistently provided…
Cathy has consistently provided exceptional customer service and the quality of the job was amazing. Since I live out of state and this was for a second home in Dearborn Cathy worked with me long distance to plan this project and all needed supplies. The tiler she assigned was a real perfectionist and could not have done a more professional job. I am very grateful. Thank you, Cathy and Karen! Judy
Response from Independent Carpet One WestlandSep 1, 2018
Oh Judy, It's actually been my pleasure to work with you. I so appreciate the years of trust and confidence in myself and Independent Carpet One and even more so our installation team. I enjoy visiting with you and helping with each visit back to the mitten. Karen is a gem for sure. I had no doubt the porch would look amazing after she was done. Enjoy and thanks again. Catherine Buchanan-Owner
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