Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland reviews

Showing 268 reviews with 5 stars · Clear filters

Joe & K.
Mar 21, 2017
Excellent experience
Cathy was wonderful to work with. We were on a right time frame and she made it happen. The installers were excellent and we love our new carpet. Thank you!
Response from Independent Carpet One WestlandMar 21, 2017
Joe & Kerry, What a pleasure it was to work with you! I am so glad we found the perfect product in our warehouse for you to be able to move into your new home. I hope you enjoy years and years of great performance and create warm memories. Thank you for the trust and confidence.
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Matt L.
Mar 8, 2017
Flooring Install
From the time I stepped in the door till the product was installed. the staff was very helpful and professional in handling my needs. I look forward to working with them again in the near future.
Response from Independent Carpet One WestlandMar 8, 2017
Matt, Thank you for the opportunity to provide flooring for your home. It was our pleasure t work with you and we look forward to the same in the future! Enjoy your new flooring!!
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Laura S.
Mar 8, 2017
Excellent customer experience
From the minute Robert showed us our carpet options, to the prompt measurement and ordering process, the understanding when we had to delay installation as we had a death in the family, to the awesome installers! Hands down would recommend Independent Carpet One to anyone for their flooring needs!
Response from Independent Carpet One WestlandMar 8, 2017
Laura, Thank you so much for this wonderful review! We do our very best to please our customers and it seems like our staff did their utmost to help you through this entire process. Thank you for the trust and confidence and we look forward to working with you again. Enjoy your new flooring!
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Sarah H.
Mar 3, 2017
Young couple needing help....
As young newlyweds my husband and I knew carpet would not be cheap but after visiting 3 different stores were in sticker shock. We had no idea what it would cost to carpet our over 2,000 sq ft new home. This is our forever home and we are so glad we came to Independent Carpet! Janet D'Ascenzo could not have been more helpful and really did a great job to put us at ease with this large purchase. We felt like we gained so much knowledge about the carpet from her and feel like we made an amazing choice! Everyone thinks are carpet looks great and I always make sure to tell them to go see Janet!! Thank you so much! We will be back do to our kitchen floor for sure and the best part is I don't have to go to all the other stores because I know Cathy & Janet will take great care of us!
Response from Independent Carpet One WestlandMar 3, 2017
Sarah, Wow what a fabulous story to read! I love to hear how our staff assisted you and I do know that Janet wanted so much to help you as "young newlyweds"! She loves what she does and reading your review its proof that we are so blessed to have such a great member of our team. We both hope you enjoy your flooring for many years to come and we look forward to helping you with your Kitchen Floor!! Cathy
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P. C.
Mar 1, 2017
Knowledgeable
My salesperson was quite helpful and the installation was on time.
Response from Independent Carpet One WestlandMar 1, 2017
Paige, Thank you for your continued trust and confidence in our store. We appreciate you sharing your experience with us and you are correct Jeane is quite helpful to our clients. Enjoy your new floor and we look forward to working with you in the future!
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Terry G.
Feb 28, 2017
Very professional
Independent Caepet was very professional and helpful with our carpet needs.
Response from Independent Carpet One WestlandFeb 28, 2017
Terry, Thank you for taking the time to share your experience. We appreciate your business and confidence in us. We look forward to working with you in the future. In the meantime...enjoy your new floors!
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Bill B.
Feb 28, 2017
Satisfied
They were here on time and completed the job in a professional manner.
Response from Independent Carpet One WestlandFeb 28, 2017
Bill, Thank you for this review and welcoming us into your home. We truly appreciate your business and look forward to working with you in the future!
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Steve & Jane R.
Feb 28, 2017
Everything That Could Be Done
They did all that could be done when the original carpet in one of the rooms didn't turn out right due to a manufacturing error. They had the manufacturer make a new carpet and it looks great.
Response from Independent Carpet One WestlandFeb 28, 2017
Steve & Jane, Thank you ever so much for the continued trust in our store. It is always a pleasure to work with you. We do appreciate your patience with our manufacturer but it all worked out well and I know you will enjoy the new carpeting for years to come.
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