Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland reviews

Showing 268 reviews with 5 stars · Clear filters

Ed & Louise S.
Jul 11, 2017
Great job!
The entire process from Sales thru Installation was a pleasure - every contact person was extremely helpful & all commitments were met as promised - a perfect job! Thank you!!
Response from Independent Carpet One WestlandJul 11, 2017
Ed & Louise, Thank you for taking the time to write this wonderful review. We are all very pleased to know that your experience was pleasant and we met your expectations. Enjoy your new flooring and we hope to see you in the future for all your flooring needs. Catherine Buchanan- Owner
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Lynn B.
Jun 29, 2017
Very satisfied customer
I was very happy with Independent Carpet One of Westland. It took forever for me to choose the carpet and Jason, my salesman was very patient with me and made my experience a pleasant one. My installer Joe and his crew were also very good. They did a great job! Love working with Independent One. Would highly recommend them.
Response from Independent Carpet One WestlandJun 30, 2017
Lynn, 'Thank you so much for taking the time to share with us your experience at Independent Carpet One. I am pleased to hear that our staff was helpful and patient and that you had such a great experience even along with our installers. We pride ourselves on our customer service and installation. We appreciate your continued trust and confidence and look forward to working with you in the future for all your flooring needs. Catherine Buchanan-Owner
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John G.
Jun 28, 2017
they are fair and do what they say and …
they are fair and do what they say and over deliver. I refer all my clients to them as well as use them for all my flooring needs.
Response from Independent Carpet One WestlandJun 28, 2017
John, Thank you for taking the time to share your experience with us. It is and always has been a pleasure to work with you on your projects. We truly appreciate your continued trust and confidence is our staff and selection. We look forward to working with you on all your future flooring needs. Catherine Buchanan- Owner
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Brian & Joyce H.
Jun 27, 2017
Jason was great
Jason was great , very good company to deal with , will use again for future projects
Response from Independent Carpet One WestlandJun 27, 2017
Brian & Joyce, Thank you so much for taking the time to write such a great review and the comments about Jason are greatly appreciated. He definitely works hard for his clients to make sure they are happy and that the best product is found. We appreciate your business and look forward to working with you in the future. Enjoy your new flooring! Catherine Buchanan-Owner
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Gerilynn B.
Jun 27, 2017
Super friendly laid back staff
Super friendly laid back staff! No pressure, not pushy, but very helpful! I came in on a Friday and the staff were all wearing jeans and carpet one shirts. I think that was great! I would totally buy carpet from them again! Installers also did a great job and were quick and efficient!
Response from Independent Carpet One WestlandJun 27, 2017
Oh Gerilynn, Thank you for the very sweet review. We never really know how our customers respond to our casual jean Fridays. We try to make sure our staff has a free day, they work very hard everyday and sometimes a casual day like that aids in the positive atmosphere of the store. We look forward to working with you again for your future flooring needs and until then enjoy that new floor and we are so grateful for your business. Catherine Buchanan-Owner
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Marty & Betty J.
Jun 24, 2017
Best Flooring experience ever!
Our Sales Person / Interior Decorator, Janet, was amazing! Her knowledge of the products, her ability to mix and match our new vinyl floor with our new carpet made the rooms look perfect! Our installers for both the vinyl floor and the carpeting were friendly, prompt, professional and efficient. A totally exceptional team all around!
Response from Independent Carpet One WestlandJun 25, 2017
Marty & Betty, Thank you for taking the time and writing this wonderful review. Janet is definitely a blessing to have in our store to work with our clients. I am happy to hear that you enjoyed your experience with us all the way through to the installation. Enjoy your new flooring and thank you again for your continued trust and confidence in us. Catherine Buchanan-Owner
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Laurie
Jun 20, 2017
Independent Carpet One in Westland is …
Independent Carpet One in Westland is an amazing store! They offer top notch customer service and amazing products. I'm a repeat customer who is thrilled to refer anyone looking for flooring to Independent Carpet One in westland.
Response from Independent Carpet One WestlandJun 20, 2017
Laurie, Wow! Thanks for such an amazing review. it is our pleasure to work with you on your projects and we appreciate your continued trust and confidence in us. We look forward to working with you on your future flooring projects. And until then we hope this last job helps in selling the space and enjoy the summer. Your friends at Independent Carpet One. Catherine Buchanan-Owner
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Jason & Jackie A.
Jun 20, 2017
The BEST!!
The BEST!!! We love the way the wood floors came out.
Response from Independent Carpet One WestlandJun 20, 2017
Jason & Jackie, Thank you so much for the review. I am so happy that you love the new wood floors. Just wait till the area rugs are delivered. WOW! For sure. It's been such a pleasure to work with you and I grateful for your trust and confidence. Catherine Buchanan-Owner
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