Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland reviews

Showing 268 reviews with 5 stars · Clear filters

Paul F.
Aug 7, 2017
Master bedroom and hallway carpet purchase
The price we received on this carpet was better than competitive, the installation was prompt, professional, and made us glad again we had chosen Independent Carpet One.
Response from Independent Carpet One WestlandAug 7, 2017
Paul, Thank you for taking the time to write this wonderful review! We appreciate your continued trust and confidence in our store, sales staff and installation services. We look forward to working with you again with all your future flooring needs! Enjoy your new carpet in the bedroom and hall.
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Kathy & Jim B.
Aug 2, 2017
Outstanding Customer Service and Carpeting
This has been my second experience with a Independent Carpet and they have managed to maintain their high standards of quality and installation. Thank you Independent Carpet ~ you have our recommendation!
Response from Independent Carpet One WestlandAug 2, 2017
Jim & Kathy, Oh it's been such a pleasure working with you on your project! I am almost as excited for you as you are in your new home. We truly do appreciate the continued trust and confidence in welcoming us into your home for your flooring needs. I would love the opportunity to work together with your area rugs and basement when those projects commence. until then, enjoy your new flooring and of course your new home. Catherine Buchanan-Owner
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Bob & Kari L.
Aug 1, 2017
They were courteous
They were courteous, professional, and the job was done well. This is the second time we have used them. If I need anything done with any type of flooring needs, they are the first company we go to.
Response from Independent Carpet One WestlandAug 1, 2017
Bob & Kari, Thank you so much for taking the time to write this review and share your experience. I am happy to hear that our family here at independent carpet One treated you well and shred their knowledge with you to help make your experience here a pleasant one. Thank you for your continued trust and confidence and we look forward to working with you in the future for all your flooring needs. Catherine Buchanan-Owner
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Richard & Michelle F.
Jul 26, 2017
It turned out good
It turned out good. It looks really nice.
Response from Independent Carpet One WestlandJul 26, 2017
Richard & Michelle, Thank you ever so much for taking the time to review your experience on our TrustPilot platform. Its always great to see that our customers are pleased with their experience and more importantly happy with the selection of flooring. We hope that when you are ready for your next floor that you'll think of us. We'd love to always be your choice for flooring. Enjoy and thank you again. Catherine Buchanan-Owner.
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Cathy S.
Jul 25, 2017
I had a great experience with Independent Carpet One
I had a great experience selecting the right carpet and pad for our condo. The sales team was knowledgeable, they communicated with me throughout the order process, and installation was scheduled within my time frame. The carpet looks great. This company has a solid team of professionals. I would deal with them again.
Response from Independent Carpet One WestlandJul 25, 2017
Cathy, Thank you so much for this kind review of your experience with us at Independent Carpet One. We strive to have all our clients share this experience you had. Communication is key! The flooring you selected is a wonderful line and I am confident it will provide years of quality and performance. We look forward to working with you in the future for all your flooring needs. Catherine Buchanan - Owner
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M.H.
Jul 19, 2017
Excellent team
Great staff and great process from start to finish
Response from Independent Carpet One WestlandJul 19, 2017
We are so pleased to see this review to know that your experience with Independent Carpet One was a great one! We do our very best to provide the best selection and service. We look forward to working with again for all your future flooring needs. Until then, enjoy your new floor. Catherine Buchanan-Owner
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Beth N.
Jul 13, 2017
Everyone from the sales people to the …
Everyone from the sales people to the installers were wonderful. They kept me informed at all times and went out of there way to go above and beyond my expectations... I will continue to use them and recommend them highly if you want a job well done.
Response from Independent Carpet One WestlandJul 15, 2017
Beth Thank you so much for taking the time to write this wonderful review! We truly appreciate the opportunity to provide flooring for your home and we look forward to working with you again for all your future flooring needs! Enjoy! Catherine Buchanan-Owner
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Debbie F.
Jul 11, 2017
From start to finish was wonderful
From start to finish was wonderful
Response from Independent Carpet One WestlandJul 11, 2017
Debbie, I am so happy to have seen this review. Thank you so much for taking the time to share your experience. We appreciate your business and we look forward to helping you with all your future flooring needs. Catherine Buchanan-Owner
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