Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland reviews

Showing 268 reviews with 5 stars · Clear filters

JS
Aug 29, 2017
Thank you!!!
I would recommend Independent Carpet One to anyone looking for new flooring in the metro-Detroit area. I had a great experience working with Jason to get new carpet installed in my family room. Everything from ordering to install was a breeze. The hardest part was choosing a carpet style and color! It was refreshing to see a company that still values the importance of customer service. Thank you so much! I love the new carpet.
Response from Independent Carpet One WestlandAug 29, 2017
Jenny, Thank you for taking the time to write this wonderful review about your experience at Independent Carpet One and your sales professional Jason! I am overjoyed to read that your experience was great and even more so that you love your new carpet! I am certain you will for year to come. Thank you for allowing us to be a part of your flooring selection and we hope we can work with you again for all your future flooring needs. Cathy Buchanan- Owner
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Missy Richmond J.
Aug 24, 2017
Everything was absolutely perfect
Everything was absolutely perfect! I am very happy with how easy the whole process was from looking at hundreds of different carpet samples, to ordering, to installation!
Response from Independent Carpet One WestlandAug 25, 2017
Missy & Charlie, We are absolutely thrilled to have been a part of your redecorating project. Finding that perfect flooring is a lot of fun and when it works out that our customers are happy with their choices it makes our experience with you enjoyable and pleasing! Enjoy your home and flooring and thank you for the opportunity! Cathy Buchanan- owner
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Gina & Jim H.
Aug 19, 2017
Awesome!!!
Honest and trustworthy. Willing to work with us to get things done as quickly as they could. Wonderful products and selection. Installation was professional, prompt and high quality. Would definitely recommend.
Response from Independent Carpet One WestlandAug 20, 2017
Gina & Jim, Thank you so much for taking the time to leave this review. We are so happy to see that we met your expectations and we do appreciate the recommendations as we strive to gain loyal and confident referrals! Thank you for trusting us with your flooring project and we hope to work with you in the future for all your flooring needs. Enjoy your new carpeting. Catherine Buchanan-Owner
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VALENTE, THOMAS J.
Aug 17, 2017
Expert service in flooring
I always recommend Independent Carpet One. Kathy definitely knows her products, gives the best service and the installation is always top notch. I never have a problem with them doing any of my jobs, commercial or residential. Tom Valente, Valente Contractors
Response from Independent Carpet One WestlandAug 17, 2017
Tom, Thank you so much for the kind words and the time you took to leave this review. We do so appreciate your continued trust, confidence and of course your business. I thoroughly enjoy working with you and your clients. it's been a pleasure and I always look forward to seeing you on the jobsite. Thank you again. Catherine Buchanan-Owner
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Mo Keenan M.
Aug 14, 2017
Well worth the drive
From the showroom to our den, it was, as expected, a great experience. Love the carpet! Service, including sales and installation, was perfect. We cross town, driving past many carpet stores because this is what we've come to expect AND out of loyalty and gratitude for your generous support of Komen Detroit Race for the Cure -- donation and maintenance of the iconic pink carpet. Companies who give back to the community deserve our support.
Response from Independent Carpet One WestlandAug 14, 2017
Maureen, Such a pleasure as always to work with you and most importantly support the Komen Detroit race for a Cure. It's been our pleasure all the way around from meeting you years ago as we became partners in the fight against breast cancer to helping you with your home. We truly do appreciate your trust and confidence in our products and service. And we are always here for you no matter what. Thank you again and enjoy that new carpet! Catherine Buchanan- Owner
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Cindy S.
Aug 14, 2017
Beautiful Floor and quick and easy …
Beautiful Floor and quick and easy installation!
Response from Independent Carpet One WestlandAug 14, 2017
Cindy, Thank you so much for taking the time to review your experience with our store. It is such a pleasure to work with you and we truly appreciate your trust and confidence. We're excited for your new Kitchen and happy to be a part of the renovations. Enjoy your new floor and we look forward to working with you again for all your flooring needs! Catherine Buchanan-Owner
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Steve & Joan B.
Aug 11, 2017
Carpeting and Flooring
We had both carpeting and flooring installed during extensive remodeling. Independent Carpet One was wonderful scheduling the installation to meet and work around our convoluted contractor completion issues. Whenever we had a delay or schedule issue they quickly adjusted to help us out. Can't say enough good things about them. Our salesperson (Janet D) helped us coordinate our decorating with the flooring and carpet choices with ideas we never considered. The finished product is beautiful.
Response from Independent Carpet One WestlandAug 12, 2017
Steve and Joan, It is once again such a pleasure to work with you! We truly appreciate your continued trust and confidence in Independent Carpet One! You had the pleasure of working with Janet and she definitely keeps the customers needs at heart and their best interests at hand! Enjoy your new home and of course the Carpet One flooring you invested in! Once again thank you so much! We hope we have the opportunity to work with you or your family for all your flooring needs! Catherine Buchanan-Owner
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Cheryl & Jason D.
Aug 9, 2017
The entire shopping experience was …
The entire shopping experience was excellent! Everyone was very friendly and easy to work with during our visits. It was very much appreciated that we were able to find carpeting within our budget. It looks terrific!! Our installer was professional and on time.
Response from Independent Carpet One WestlandAug 9, 2017
Cheryl & Jason- Thank you for taking the time to leave this wonderful review. As the owner I am grateful to hear that your shopping experience with us was "excellent" and that your new flooring looks "terrific"! We appreciate your trust and confidence in our store and we look forward to working with you in the future for any of your flooring needs!
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