Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland reviews

Showing 268 reviews with 5 stars · Clear filters

Theresa S.
Sep 7, 2017
Would highly recommend Independent Carpet One Westland
Great select of flooring, great service in the store, great installation.
Response from Independent Carpet One WestlandSep 7, 2017
Theresa, Thank you so much taking the time to write this review. your continued trust, confidence and loyalty to Carpet is One is greatly appreciated. I know that Jeane has taken over for me and you are and will always be in the best of hands. Thank you again and enjoy your new carpeting. Catherine Buchanan-Owner
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Cindy W.
Sep 7, 2017
I have enjoyed working with Jeannie S
I have enjoyed working with Jeannie S. Her professionalism and attention to detail has been a pleasure to work with. We will definitley recommend your company to friends and family.
Response from Independent Carpet One WestlandSep 7, 2017
Cindy, I am so glad you had a great experience working with Jeane. She definitely is a huge asset to our company. I hope the carpeting that you selected will bring lots of wonderful memories to cherish for years to come. We truly appreciate your continued support, trust and confidence in us. Thank you for the kind words and wonderful review. Catherine Buchanan- Owner
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Rob D.
Sep 6, 2017
The Only Place to Shop for Flooring!
While there are many options out there for flooring today, there should be only one option you consider on where to purchase it. Independent Carpet One in Westland, of course! No, they aren't paying me to say this, their customer service and quality work was payment enough. Big thank you to Cathy and Jeane, who went above and beyond to help me find EXACTLY what I wanted. None of those gimmicks or pressuring me to get something I didn't want like those other stores do. Joe S. and Joe B. both did an exceptional job on the installation of the LVP and the carpet. Guess what? Even if I hated it, they would've replaced it for free! You heard me right. 120 day beautiful guarantee. If you're in the market for flooring, take the hassle out of it and stop in at Independent Carpet One. You'll be glad you did!
Response from Independent Carpet One WestlandSep 6, 2017
Rob, WOW! What an awesome review from such an awesome and loyal client. Thank you for taking the time to write such nice words about our staff, selection and installation department. It is always such a pleasure to work with you and your family and we promise to continue our excellent service for all your future flooring needs. Enjoy the new flooring and don't hesitate to reach out to us for anything you may need. Catherine Buchanan - Owner
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Plymouth Church of the N.
Sep 6, 2017
Great product selection
Great product selection, fantastic direction and service by Cameron. The installation was quick and smooth. We're very happy with our new flooring!
Response from Independent Carpet One WestlandSep 6, 2017
Thank you so much for the opportunity to provide flooring for your church. People think we are only serving our residential clients and to know that our local businesses and church communities are finding our services makes us so appreciative. It was our pleasure to assist you with your flooring needs. I hope the entire parish enjoys the new flooring. Thank you again. Catherine Buchanan- Owner
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Jo Ann Heyl LubeMart A.
Sep 6, 2017
Have had Independent Carpet 1 in …
Have had Independent Carpet 1 in Westland do several carpet and flooring installations over the years and intend on a couple more in the near future. The installers are professional and do an excellent job. The sales staff is great and always willing to answer questions and work towards getting you the right floor at the best price.
Response from Independent Carpet One WestlandSep 6, 2017
Jo Ann, Thank you so much for taking the time to leave such a wonderful review showcasing our staff. We are blessed to have such a caring and knowledgeable group of designers and sales consultants. We will continue to provide you and all our customers with the best service possible along with the best selection in the industry. Enjoy your new flooring. Catherine Buchanan- Owner
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Denise D.
Sep 5, 2017
Professional sales and service
Sales staff was helpful and patient. Installers were competent and careful. I worked with Independent Carpet One over the years, and they are the only company I trust for flooring needs.
Response from Independent Carpet One WestlandSep 6, 2017
Denise, Thank you for your continued trust and confidence in Independent carpet one. We truly appreciate your business and the opportunity to provide flooring and services for you. Enjoy the new flooring and we look forward to working with you again for all your flooring needs! Catherine Buchanan- Owner
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Anne M.
Sep 4, 2017
I would highly recommend Independent …
I would highly recommend Independent Carpet One Westland. It had been years since we shopped for carpet and was ripe for an education around all the new carpet products. I was elated with the education and service I received from the Independent Carpet One Team. Cathy's level of customer service is unbelievable, especially in this day and age. She is patient and kind PLUS a true customer advocate. The install crew was top notch too. Our job was large (whole house) which took three days. They arrived on time daily all the while being patient, kind and courteous. Super professional for sure! Our extensive white trim and newly painted walls were kept in tact without one nick. I was able to pay close (within a few hundred dollars) to the same amount of money for our carpet than the quote we had previously received from Home Depot. Not to mention a MUCH HIGHER quality carpet. Look no further.....just visit the folks at Independent Carpet One Westland.
Response from Independent Carpet One WestlandSep 5, 2017
Anne, Thank you so much for the kind words and wonderful review! It was such a pleasure to meet you and work with you! We had an obstacle with the original carpet manufacturing but it worked out so much better with our final selection of flooring for your home! We appreciate your confidence and trust in us and I most definitely look forward to continuing our search for the perfect rugs for your home! Catherine Buchanan-Owner
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Mary Beth R.
Sep 1, 2017
Outstanding sales and service!!
I am so incredibly please with my carpet. Jeane Salter was my consultant and she helped me select the perfect carpet for my bedrooms and living room. She is truly exceptional! The installers were professional and did an outstanding job on the installation as well as moving so much heavy furniture. I have used Independent Carpet One prior to this past installation and I would highly recommend them. Sales and service are excellent! Thank you for the carpet as well as the installation! Your company is THE BEST!
Response from Independent Carpet One WestlandSep 5, 2017
Mary Beth, Thank you for the kind words and wonderful review! We appreciate your continued trust and confidence in our store and staff! It's always a pleasure to work with you and we will be here for you in the future for all your flooring needs! Cathy Buchanan-Owner
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