Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland Reviews | Read Customer Reviews of independentcarpetonewestland.com

Independent Carpet One Westland reviews

Showing 268 reviews with 5 stars · Clear filters

Paige R.
Feb 7, 2018
Basement Carpet Installation
Everything about our experience with Independent Carpet One was excellent. Bob found us the perfect carpet for our basement. The installation process was flawless. I was incredibly pleased and would recommend to anyone.
Response from Independent Carpet One WestlandFeb 7, 2018
Paige, Thank you for taking the time to share your experience. We are pleased to hear that everything went well for you and we met your expectations. That is always our goal. Enjoy your new flooring and we look forward to the opportunity to work with you again for your future flooring needs. We appreciate your continued trust and confidence in us. Catherine Buchanan-Owner
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Pete B.
Jan 31, 2018
The crew showed up on time and got …Excellent job
The crew showed up on time and got right to work. They did an excellent job installing the carpet. They were very friendly and helpful, even moving furniture for us. After a week of living with the new carpet we are very happy with both the product and the installation. We will definitely use Independent Carpet One Westland again.
Response from Independent Carpet One WestlandJan 31, 2018
Pete, Thank you so much for this wonderful review. Our installers are certified and courteous and we're very proud of the workmanship that they showcase in our customer's home. They definitely are the final factor in the process of purchasing a new floor. I am pleased to hear that your experience was a good one. And when you're ready for your next floor, you can count on us to provide the same quality service you expect. Catherine Buchanan-Owner
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Barbara P.
Jan 23, 2018
The entire process was so smooth
The entire process was so smooth. Measuring appointment exactly on time, Ordered product and it arrived quickly and was installed the next day. I love my new carpet.
Response from Independent Carpet One WestlandJan 23, 2018
Barbara, Thank you so very much for taking the time to leave this wonderful review. I am happy to hear the entire staff at Independent carpet one met your expectations and even more so that you love your new carpet. We look forward to working with you in the future for all your flooring needs. Catherine Buchanan- Owner
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Sarah N.
Jan 23, 2018
The crew came in and proceeded to strip …
The crew came in and proceeded to strip old carpet and install the new. They worked together well and took care when moving furniture. They finished and placed the furniture where I wanted it. Also, they cleaned up well. I am very satisfied. This was the second time we purchased carpeting from Inependent Carpet One in Westland and are again very satisfied.
Response from Independent Carpet One WestlandJan 23, 2018
Sarah, Thank you so much for taking the time to share your experience with our staff. Thank you for your continued trust and confidence in us and we look forward to working with you again in the future. Catherine Buchanan-Owner
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Retro2deb
Jan 22, 2018
Fantastic service, great products, won’t shop anywhere else!
Wonderful staff, huge help in deciding what carpet is best for your needs. Great service, installation. Looking forward to getting the new vertical blinds this week! Bought our kitchen flooring here last year. Won’t shop anywhere else, you won’t get the attention and service you need anywhere else!!
Response from Independent Carpet One WestlandJan 23, 2018
Debbie, I am so glad to read that you're experiences with us continue to be great and that you are continuing to look forward to our products and service in your home. It was definitely a pleasure to work with you this time on carpet and blinds. I know you had the pleasure of working with Bob before. No matter whom you work with, we truly appreciate your trust and confidence. Enjoy the new floors and of course the new Graber verticals. Thank you again! Catherine Buchanan-Owner
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Jeff B.
Jan 9, 2018
I've brought customer to Independent …
I've brought customer to Independent for a long time and have always had great service and installation, so this time I had them do my own home and it happenened without a hitch. You guys are the best....Thanks Bob
Response from Independent Carpet One WestlandJan 9, 2018
Jeff, Thank you so much for the continued referral business and now we finally were able to provide flooring for you. Outstanding! We truly do appreciate your trust and confidence and we look forward to the continued business. We promise we take good care of your friends, family and referrals as well as we always have. Enjoy your new floor. Catherine Buchanan-Owner
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Rob & Mellissa G.
Dec 26, 2017
The entire process went flawless
The entire process went flawless, the installation crew were very professional and cleaned up everything once they finished.
Response from Independent Carpet One WestlandDec 27, 2017
Rob & Mellissa, Thank you for this wonderful review. This is exactly what we strive to hear from our customers! We are blessed to have the best installation department in the industry providing the best possible service to our customers. Enjoy the new flooring they proudly installed for you and thank you for your trust and confidence. Catherine Buchanan-Owner
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Susie S.
Dec 12, 2017
Working with Independent Carpet One …
Working with Independent Carpet One Westland has been an absolute pleasure. Cathy went above and beyond to coordinate the best flooring with our paint and the carpet we chose really made the whole room! The installer Joe Bazzoun, and his crew, moved any furniture that needed to be moved and installed the carpet quickly and efficiently. They cleaned every scrap up and left the place spotless. From start to finish, I would 100% recommend Independent Carpet One!
Response from Independent Carpet One WestlandDec 12, 2017
Susie- What a wonderful review thank you so much for taking the time to acknowledge our installation team. They definitely work very hard for our customers. i am so glad that you are happy with the selections we found together. Enjoy the new carpet and more importantly the "new rooms"! Thanks again for trusting in us to provide your new flooring. Catherine Buchanan- Owner
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