Kflanery
Unexplained refund
I spent some time on other sites before I chose yours to purchase a used iPhone. My purchase was complete only the next day my money was refunded without an explanation. I'm guessing the product was no longer available.
Response from IncredibleMay 3, 2021
Hi Kelly, we are so glad you chose us after looking at other websites. We completely understand your disappointment. We received your order just before 4:00AM CT and responded via email just before 1:00PM CT that we could not fulfill the order. We understand that our email may have gone to junk/spam. We are texting customers in these situations now. We are grateful that you chose us and will offer a discount on future orders. Thank you!