Marie D.
The ordering was simple but I was…
The ordering was simple but I was supposed to receive my phone yesterday 11/19 but had not come yet

Incredible is an online marketplace that exclusively sells refurbished phones. We work with a small network of highly-rated US sellers that have a track-record of selling quality refurbished devices. Our mission is to deliver a trustworthy, hassle-free buying experience, a wide selection, and great prices.
Incredible (incrediblephones.com) has 308 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Marie D.
The ordering was simple but I was supposed to receive my phone yesterday 11/19 but had not come yet
David C.
The speaker is blown and won't download any apps just being honest
Response from IncredibleJun 6, 2021
Hi David, we always offer free returns and exchanges if you're unsatisfied with your order. Let's connect via email to coordinate an exchange! Typically, app download issues are solved via software update on initial setup. Our phones must have zero speaker issues, and you're covered against defects for a full year. Please reply to our email so we can get you a replacement sent via express 2-day!
jmarkdav
I needed two devices but Crisp could not provide them with a four-day lead time.
Response from IncredibleDec 2, 2019
Thank you for reaching out last month via our online chat before placing your Oculus Quest VR order. As a small business, we sometimes run out of stock on VR inventory. We are working closely with manufacturers to be able to work through inventory shortages better in the future. We are glad we never collected payment for this order and we regret not being able to satisfy this order.