IncredibleReviews of incrediblephones.com

Sold items not in stock, then canceled my order. Better not to show in stock.

You sold me a phone that was out of stock. The purchase was allowed to go through and a day later I received a message that the product was not available. Your company did offer an immediate refund and a $15 credit on a second purchase. However, I bought the same device through a different company.

Edit: Bryon from Incredible had a new phone shipped to me that met expectations. I’ve upgraded the rating to 3 stars. The phone was supposed to be “excellent” condition which meant free of scratches on the screen. It has a gnarly 1” scratch on the screen. It was supposed to have 80% battery, it dies in 20 minutes of use and has less than that %. I emailed customer service. I tried opening a chat. Neither were responded to. Will this get published? Unlikely. Bad experience.

I spent some time on other sites before I chose yours to purchase a used iPhone. My purchase was complete only the next day my money was refunded without an explanation. I'm guessing the product was no longer available.

Good not Great service, took a lot longer to get my rentals than advertised but partially was my fault no submitting my ID. Though I did rent 3 games out, one of the games Mario Super Tennis or something didn't work but the other two did so it was fine. Would like to see a reminder to attach Id during the rental submittance and more play testing before games ship. Besides those minor gripes good service, very friendly responsive and helpful.

I wish the Nintendo Switch I got was in a bit better condition. I also think 30 should have been the max you pay each month, especially because it’s not new and you can tell. All in all it is a legit company who responds fast and I’m happy to play with the switch but there are some negatives.