bill
Hosting is good and reliable, support isn’t.
Hosting is good and reliable, but God help you if you run into any issues and need to contact support. I still have an active support ticket for a simple account issue, opened over a month ago, that has received 0 replies. Now I had to open a new unrelated ticket about VPS issues, and I’m not confident I will get a reply in a timely manner. My VPS can’t run as a result of the issue, so I am not getting the services I paid for until it’s addressed.