Incendio Magic Wand (incendiomagicwand.com)Reviews of incendiomagicwand.com

Most horrible experience I’ve ever had with an online company. They do a lot of false advertisement & are very misleading. I bought a matching set shirts and pants once I received it, it was not what I ordered as advertised on google & their website. I notified the company to request a refund, they kept trying to offer me a partial refund, which I didn’t want I wanted 100% of my money back since the product was not what I ordered. Then I noticed another charge from this company on my bank statement. I reached out again and they said when you purchase a product from them you become a VIP member, which I was not aware of. Mind you I reached out to the company stating I don’t want to be a member I just want all my money back and I’m still waiting for some type of action from them. It’s been 3 weeks now and I’m still waiting. If the product was as advertised I would not have any issues but they falsely advertised something different and this is why I’m highly upset!!!

Product arrived late and didn’t function as advertised. I bought it as a gift and it was a huge disappointment.

Ci ha messo 1 mese per arrivare ma alla fine è arrivata. Semplicemente perfetta.

I have never got my order yet. Is this fraud or what? Where is my package?

I bought a terabyte micro SD card from Indendio Magic Wand. It didn't work. When I requested a refund they told me I had to make a video of the sd card. That's f'n stupid to make customers do your quality control, but I did it anyway, and they still refused to give me a refund. They didn't even watch the video. It is on my Youtube account and I can see the number of views it has had: 0. AND... they also tried to charge my credit card AGAIN after all of this and I had to change my card number, which was a pain the ass. Scam business - Do not buy anything from them! Incendio Magic Wand's response below is BS. They didn't even watch the video! Just look at their other reviews here on Trustpilot. They are not a good business and they will rip you off.

Absolutely horrible experience. First off, when I bought the wand as a present, it did not work very well at all and after a day and a half of trying to get it to work, the most I could get was a little spark coming out of it. The real problem though that I only recently found out was they have continued to charge me $30 every month since the initial purchase for seemingly no reason. When asking their customer support, they say that every purchase gives you a VIP membership which gives you a great offer on the rest of their site. I never asked or accepted such an offer, and it's clear they wish to take advantage of the customer. Upon looking at the section of the site that even mentions it, no price is mentioned, and the "membership" is not listed anywhere on your account.

Muy buena atención

The delivery time is not respecter and is too late