iNAP Sleep Therapy Reviews | Read Customer Reviews of inapsleep.online

iNAP Sleep Therapy Reviews | Read Customer Reviews of inapsleep.online

iNAP Sleep Therapy reviews

27 approved reviews, newest moderated first

DGlenn
Nov 5, 2023
Very professional
Very professional, prompt, and consistent.
Response from iNAP Sleep TherapyNov 5, 2023
Thank you for your comment, we're glad you enjoyed your experience.
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Charles D.
Nov 5, 2023
Simple design fix will make this the best product on the market. I really like the product when it…
I really like the product when it works. It took me a year to figure out why sometimes it worked and sometimes it didn't work. I finally figured out! The problem is, INAP has a design flaw. If the tubing is bent/kinked you cannot breath and you involuntarily spit out the mouth piece in your sleep. If the manufacturer put a simple spiral spring around the device end of the tube or reinforced the tube at the entry point to the device it would not bend or kink. When it does not kink it is brilliant, small, easy to travel with, i can go camping with it and no need for external power. That part is fantastic! Just fix the tubing.
Response from iNAP Sleep TherapyNov 5, 2023
Thank you very much for your feedback. Your comment has been forwarded to engineering. As a FDA cleared device, it is not easy to make hardware changes as every new design will need to be reviewed and submitted to the regulatory authorities. We are working on the next generation of iNAP now and you comment will be considered.
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Michelle D.
Nov 4, 2023
did not work for me
did not work for me - had to get the cpap
Response from iNAP Sleep TherapyNov 5, 2023
Thank you Michele for your feedback. We're sorry that iNAP didn't for you, even though we worked with you to make you successful. But no medical device will work for everyone. Thank you again for trying it out.
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Joseph B.
Oct 29, 2023
I feel that it is much easier to use…
I feel that it is much easier to use then a Cpap machine. I would like to see that I would be able to make adjustments myself.
Response from iNAP Sleep TherapyNov 5, 2023
Hello Joseph. Thank you for your email. Hang in there, per your request, it will soon be possible for patients to make more adjustments. We'll keep you posted!
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Tom D.
Oct 29, 2023
Not the device for me
Not the device for me. I found it extremely uncomfortable. The advisor I worked with was awesome, but the product was not a good fit for me. I also did not like that I had to pay for return shipping. I raised the star rating to 3-stars because the service was excellent. Still not happy about having to pay to ship it back.
Response from iNAP Sleep TherapyOct 30, 2023
Thank you Tom for your feedback and pointing out the high quality of our customer support. It looks like you couldn't adapt to iNAP even though our customer support team worked with you to try to be successful. There's no medical device that work for 100% of the patients. Rather a 70% adherence rate is a very good number. But despite you not adapting to the treatment, do you feel that the service you received from us is worth a 1 star rating? (this is a rating of the service, not the device). Let us know!
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CJW
Oct 29, 2023
The experience was good…
The experience was good…. I’ve adapted well to the machine.
Response from iNAP Sleep TherapyNov 5, 2023
Thank you very much for your feedback. We're glad that you are successful with the iNAP device.
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Glenn S.
Oct 27, 2023
The website itself is down
The website itself is down ! how can I rate this if its not even working?
Response from iNAP Sleep TherapyOct 30, 2023
Our sincerest apologies for any inconvenience caused by our website being down. Unfortunately, we were victims of hackers & the issue has since been resolved. I would love the opportunity to assist you with any additional needs you may have. Feel free to email me directly at [email protected]. Thank you for your feedback! But do you feel that the support you received from our team is worth a one star rating? let us know, we're really trying to go above and beyond to help our patients. Thank you.
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Robert M.
Oct 14, 2023
I you miss the Winx system - this is for you!
I was getting the best sleep with the Winx system - until they went out of business. I have been patiently waiting/hoping that someone else would pick up the mantle with that kind of technology. That's what iNap actually did: bought out their technology - and then improved upon it. There are some small things I don't like about the system, but it's far better than the CPAP devices I've had to 'suffer with' these past several years. Kudos to the iNap team!
Response from iNAP Sleep TherapyOct 16, 2023
Thank you for your feedback! We appreciate your trust in us!
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