iNAP Sleep TherapyReviews of inapsleep.online

I am currently trying out the INAP sleep apnea device. I have been using CPAP for 7 years and have never been truly successful. I can't keep it on for more than a few hours every night. I have been using INAP for a few weeks. I like the low profile compared to CPAP. We are planning an international trip and I'd like to bring the INAP. I'm struggling to keep the seal on INAP, however. The customer service is very helpful and my pressure has twice been adjusted up. I wear a bruxism guard on my upper teeth and a retainer on my lower. Somnics said some of their customers can do without their bruxism guards. I tried it and cannot. Last night I tried my latest greater pressure and my seal time was still less than half of my usage time (which was still only 3.4 hours). I think I will try a chin strap tonight to see it that helps. I dread to think I have the same experience with INAP that I've had with CPAP. We shall see.

I think the product has been released prematurely and I'm paying a premium to test it for the company. The mouthpiece has broken several times and apart from one time, I've had to pay to replace it. I have yet to reach stats showing success, but that is likely as much to do with my own sleep issues. Medical and customer service have been excellent.

I lost the charger and have barely used it. I contacted customer service. They could not provide me the one from the company but rather sent me a pic of one I could order. I could not see the writing on it so I have yet to figure out what I can get to replace it….and yet I keep paying it off each month. Sad that it didn’t work out.

I really like the product when it works. It took me a year to figure out why sometimes it worked and sometimes it didn't work. I finally figured out! The problem is, INAP has a design flaw. If the tubing is bent/kinked you cannot breath and you involuntarily spit out the mouth piece in your sleep. If the manufacturer put a simple spiral spring around the device end of the tube or reinforced the tube at the entry point to the device it would not bend or kink. When it does not kink it is brilliant, small, easy to travel with, i can go camping with it and no need for external power. That part is fantastic! Just fix the tubing.

Not the device for me. I found it extremely uncomfortable. The advisor I worked with was awesome, but the product was not a good fit for me. I also did not like that I had to pay for return shipping. I raised the star rating to 3-stars because the service was excellent. Still not happy about having to pay to ship it back.

Product appears to be highly effective. Had a counselor call ... stated she would be back to help me with problems in gaining compliance this past Monday - she never reached out to me. A one-hour meeting ended up as a seven-minute call. She seemed to be in a rush to get me off the phone. I am not happy with the customer support. This is a critical area that requires improvement. The company's success in getting quality results for your clients hangs in the balance.