ImprovMXReviews of improvmx.com

Response from ImprovMXDec 12, 2023

Thank you for sharing your experience and feedback. We're sorry to hear about the issue with the email from your insurance company not being delivered. While we maintain an uptime of 99.9%, we understand that even the smallest chance of disruption can be a concern, especially when it happens so soon after you've started using our service. It is unusual for emails from entities like insurance companies to go undelivered, and the problem could stem from various factors, including potential rejection by the destination email server. Investigating these issues is important to us. However, please be aware that our logs are kept for a maximum of 7 days for privacy reasons, which might present some challenges in troubleshooting if the issue was identified after this timeframe. Nonetheless, we are committed to understanding and addressing your concerns as best as we can. We encourage you to contact us directly with any available details about this incident. Our objective is to determine the cause and enhance your experience with our service. We take your satisfaction seriously and are here to assist. Thank you for choosing ImprovMX. We appreciate your understanding as we navigate this situation together.