customer
The service has been perfectly reliable…
The service has been perfectly reliable and the features and pricing are great as well

Easily send & receive emails for your custom domains. Point your MX records to us and mail to [email protected] lands in the inbox you already use. Generous free-tier. Rock-solid infrastructure. World-class support. Trusted by thousands to route millions of emails a day. Setup takes minutes.
ImprovMX (improvmx.com) has 141 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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customer
The service has been perfectly reliable and the features and pricing are great as well
Petra W.
We are very satisfied. It is especially pleasing that when we have more extensive or complex inquiries or minor issues, we are connected with human support staff who monitor the matter and—without being asked!—proactively provide updates on the progress. That is rare, and we really appreciate it!
Response from ImprovMXOct 9, 2026
Thank you, Petra! We're really happy to hear that. Keeping you updated without being asked is something we care about, so it means a lot that you noticed.
customer
Super to work with! It works fast and efficient!
Response from ImprovMXOct 9, 2026
Thanks so much! Great to hear our service is working well for you.
Smart Pick N.
It works to avoid spam folders - which is a problem for new sites like mine that are lottery related.
Response from ImprovMXOct 9, 2026
Thank you for the review! We're glad ImprovMX is working well for you.
customer
Still taking payments when the subscription was cancelled days before they tried to run my card again.
Response from ImprovMXAug 7, 2026
Hey [email protected]. We're really sorry you got charged when you shouldn't have. Looks like you reached out to support 3 hours ago, asking for a refund, and we issued it to you immediately. You should see that refund hit your credit card in a few days. For your trouble we've also refunded your original invoice on 07/01.
Pierre-Yves S.
Improvmx a été installé sur le système d'adresse emails de l'association des anciens de mon école. Résultat : les adresses ont été bloquées et on n'a aucune date de remise en service. Et avant que ça bloque totalement, improvmx bloquait déjà certains mails de façon très aléatoire et sans aucun moyen de piloter les règles. Bref, une catastrophe.
Response from ImprovMXJul 1, 2026
We will be honest with the situation. It's very unfortunate that PierreI-Yves Stucki's alumni emails don't work, but we had no choice. The customer account serving his emails was forwarding a lot of spam/abuse which is against our terms of service. The abuse complaints came non-stop, and our infrastructure provider threatened to cut us off, so we had to comply and shut down their traffic. Pierre is likely an innocent user caught in the crossfire.
Tri apriyogi B.
Amazing good
Response from ImprovMXMar 23, 2026
Hey Tri :) So happy to hear our service was not just "good" but "amazingly good"! That's exactly what we aim for.
Michael
I was having an extremely stressful few hours trying to get Cloudflare's email forwarding service to work after moving my domain across to them from Squarespace. Despite being supposedly correctly configured, every single email bounced to my Gmail account with a "User Not Found" error. Then I accidentally came across ImprovMX when trying to sort my issue. All I can say is IT JUST WORKS. It took me seconds to configure. Best of all, IT'S FREE! I am also getting a lot less spam. What I really liked about it is the ability to forward to multiple email address if they landed in a custom address at my domain. Even Google couldn't manage that when they looked after my domain! I also really like the transparency of the company too. This is a keeper. I cannot thank you enough for the service you provide.
Response from ImprovMXFeb 28, 2026
Thank you for the awesome review! Sorry Cloudflare’s forwarding gave you such a stressful start, but we’re glad ImprovMX got you up and running in seconds. It’s great to hear the multi-destination forwarding is helping, and even better that spam has dropped for you. Appreciate the transparency shoutout too If you ever have questions or want tips to get even more out of ImprovMX, we’re only a message away.