Imperfect FoodsReviews of imperfectfoods.com

When there is no viewing of products, prices, and you have to put in a Credit Card # (that can't be deleted) before you can see SOME of what your getting. This is a SCAM. No phone numbers or names to contact either. I was sent my Order that was not authorized. I tried to delete my card and guess it didn't happen. What the Pink truck delivered was not worth $63.00 14 oz of chicken. $5.49. Nice savings they promote for food going to waste and re-buy. Watch out for places like this. SAD!

There customer care number is supposed to be opened week days from 8am. I have been calling for days (after 8 and before lunchtime). Save your money and just go to the grocery store. This is a huge scam and waste of food + time.

Imperfect foods doesn't care about the environment at all. It's just marketing to make you believe you're helping the environment. All they're doing is buying "imperfect" food on the cheap for wholesale, and up charging it to buyers for huge margins. Case in point, most of their non-produce store brand items are the same things you would find at Wal-Mart and Grocery Outlet, just with the Imperfect name. Not to mention that just about everything is swimming in plastic packaging. But the biggest issue for me and my neighbor who's been their customer for many years, is that they charge a lot more money now ever since they've unionized, this is the perfect example of why I dislike unions; prices skyrocket! There's no value in it anymore, we've been skipping boxes for over a month now. Once you start looking at what they're charging per ounce or per pound you see it's all a very, very poor value. The prices are now the same as my local farmers market and I'm in San Francisco so you can just imagine how much these scammers charge for almost rotten food. Support your local farmers by buying fresh, full of nutrients food at your local farmers market instead of this nonsense or shop at stores like Trader Joe's where there's constantly traffic so the food is fresh. And if for some reason you're being lazy or can't go shopping, just know that there are great delivery alternatives out there that aren't unionized and won't sell you expired Grocery Outlet rejects, those services are: HelloFresh, GoodEggs, Home Chef, Tovala, Factor, Blue Apron, Freshly, Blue Carrot, Martha & Marley Spoon, Hungryroot, Butcher Box, Sunbasket, Daily Harvest. Heck even the Whole Foods Market delivery service by Amazon is cheaper at this point. But the best part about all those services I just mentioned is they all offer first-time customer discounts and most likely free shipping. But if you really want to prevent waste and save a LOT of money, look into Too Good To Go, I get about $30 to $40 worth of almost expired food for $5 at my local grocery store, restaurants are also on this platform and sell food they were going to throw away daily but you can grab it for no more than $6. Too Good To Go is amazing if you can find a buffet that's on the app, me and my neighbor drive 30 minutes to a buffet that supports Too Good To Go and we get about a week's worth of food for $5 Shout-out to Veronica Cruz for never responding.

While this was initially a good service I have had multiple orders not delivered over the past month without any warning. Every single order has contained broken items. Although the customer service will refund this it is such a waste and obviously nothing is being done to improve things. Also a lot of the perishable items (chicken/beef etc) dont have best before dates which is insane.

Cancelled my MM boxes last week because I placed order. I always make sure order limit is reached to place order. It was not filled. When I complained they said I didn't complete the order, which I know I did. So this week I get e-mail from them on Friday that they billed my payment for it . I checked and surely they have a box picked for me. Not exactly what I would have selected if I did want it. Billed on Friday and said it was being packed to be shipped out. No notification that it has left warehouse yet. If it sits in warehouse for 4 days before being shipped I can imagine what it will look like when I receive it. I don't think they even bother to check their cancellations thinking that we will just accept it whenever they want to send it. Don't know how to cancel out when you go the their page to cancel and fill out everything they ask for. Guess I will just have to call credit card company and tell them to reject any charges from then from now on.

Incredibly disappointing quality of packaging which made food inedible. Frozen items were not packaged correctly and were thawed by the time the box was delivered. This has been a constant issue which I have tried to resolve over several boxes. Instead of giving a refund they give a credit toward future boxes so you continue to have to order only to throw the food away.

Food delivery failed 3 times in one week. Canceled my account. If I need to order take out 3 days a week because they can't make sure a box is on a truck, not worth it. All they did was refund my money, no credit or meal on them, zip, nada, zilch. Ridiculous customer service will leave you and your family hungry and unprepared.

On 7/26/2022 at about 1:45 pm a pink large van with a logo by Imperfect Foods cut me off on a residential neighborhood in the city of Reseda near by a school . The driver who was representing this company was not considerate at all or self aware of there surroundings driving like a menace, having road rage blocking my way and hooking you he entire time while driving. I’m a mother and it’s terrifying that we have to encounter people like this on the road when all we want is come home safe to our family’s . I was extremely disappointed and search for information of this company Imperfect Foods and was a lil difficult to find a number where I can call and complain, I was able to and the representative was not much helpful . I have footage of what happened since I have a dash camera because if maniacs like this . Please don’t support this company. This company is not doing a good job by hiring unstable mental people . The people they hire should be professional enough to be responsible drivers .