Richard
I would not recommend this company to…
I would not recommend this company to anybody. The product is NO good goes bad in less than 6 months and they do not stand behind the crappy product they are pushing. Do NOT waste your money.

We reject cold, industrial repetition. Our design is meant to be useful, our technology meant to be joyful. With the heart of “creating for friends,” we build emotional bridges and deliver genuine blessings. Every interaction should feel like meeting an old friend—simple, pure, and beautifully real.
mfish (imfish.com) has 28 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Showing 11 reviews with 1 star · Clear filters
Richard
I would not recommend this company to anybody. The product is NO good goes bad in less than 6 months and they do not stand behind the crappy product they are pushing. Do NOT waste your money.
Key W.
Simply asked them to reship a product I paid for and they refused. Some odd reason the post office returned 1 of 2 packages back to send. The other delivered fine. I brought it to their attention it was never delivered, then they marked it as delivered.They said it was nothing they could do, hope you got insurance. Terrible customer service
NevaSpend N.
Mfish has the absolute WORST customer service. I was a repeat customer until I had an issue with one of the cables. I reached out to their customer support for assistance, and they basically implied it was my fault that their hinged adapter was lost. No, Mfish, it's YOUR fault because of the poorly designed hinged adapters that are not permanently affixed to the cable. They claimed they don't have replacement parts, which I find hard to believe when they deal so largely in parts that are NOT permanently affixed. Their customer service is a complete joke. I will NEVER advise anyone to patronize this business again. Customer service is everything. If I could give them less than one star, I would.
Ryan S.
Customer service is non existent. Never received my order. If you like disputing chargers with your credit card company, by all means do business with mfish…………..BEWARE
isabel G.
Still no response to my request for a refund!! I’m highly disappointed in this company and the powerbank I purchased. It would not turn on and the few times it did it turned off. I have reached out to the company I bought it from and they told me they only provide refunds for items damaged in shipping and to contact Mfish directly so I did that next. They ignored my first email and the second one requested a video of the on button not working and I’ve yet to hear back. I would recommend their products and the customer service is awful. Don’t spend your money, they are a scam company
Response from mfishJul 29, 2026
Hi Isabel, we’re sorry for the frustration caused by the delay. Your video arrived outside our customer support hours, and our team responded as soon as we were back online. We’ve now contacted you directly to arrange a free replacement and will continue following up until the issue is fully resolved.
curt Z.
Cables do not fit my phone and the teturn process is BS....
Heather
Poor tracking and delivery information and communication. Our parcel was delivered unbeknown to us without any notification. We just happened to find it on the reception desk in the foyer of our apartment building.
Response from mfishJun 1, 2026
Hi, we’re sorry for the confusion with the tracking and delivery updates. We’re glad to hear that the parcel was eventually found at your apartment reception desk. For international shipments, there may be two tracking numbers involved: one for the international transit and another for the local delivery after the parcel reaches the destination country. We understand this can sometimes make the tracking information less clear. Normally, automatic emails are sent when the order is placed, shipped, and when the delivery status is updated. Could you please contact us and help confirm whether the email address used for the order is correct? We’ll also review the tracking details and see how we can make the delivery updates clearer. Sorry again for the inconvenience, and thank you for your feedback.
Brian P.
Nothing received. How can you ask if nothing has been received?
Response from mfishJun 1, 2026
Hi Brian, sorry to hear this. This review invitation was sent automatically after your order. We checked the tracking for the order linked to this review and it shows as delivered. If you still haven’t physically received the package, please contact us with your order number and we’ll investigate with the carrier right away. We’d be happy to help resolve this.