JSchneid
Favorite pan!
Great customer service one of the best pans we’ve owned no more warping or sticking.

iMarku knives have manufacturing units based out of Japan. Our CEO, Mr. Mark Liu had started around a decade back. The story dates back to when one of his friends Bolton had a pretty frustrating time looking for a perfect chef knife. That is when he made up his mind to create something to make good knives.He had started young, went to Japan to learn more about Japanese art and culture to start making these Japanese knives. He had initially chalked out a 5-year plan, but things initially did not turn out as planned. He almost felt like quitting, but his girlfriend named iMarku kept on inspiring him to keep going. And that is how the brand came to be known as iMarku.Today iMarku has come a long way from making a single chef knife to an amazing range of world-class knives, prep tools, and cookware. And the story of our growth continues. We are only growing with bigger and greater plans of expansion.
imarku (imarku.net) has 244 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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244 approved reviews, newest moderated first
JSchneid
Great customer service one of the best pans we’ve owned no more warping or sticking.
Marie G.
I just got my non-stick pot set after getting the stainless steel one. I actually started with their 3- cast iron pan set from Amazon to give it a try. I was satisfied with it, then tried their paring knife from Amazon,too. I was so impressed that I ordered a knife set, now from their website,and fortunately was on sale and got free stuff. They have free lifetime warranty, too! I just had to follow-up though with the free stuff because they're sent separately. Anyways,their products are of good quality at reasonable price!
Lisa M.
Excellent knife, arrived quickly, and well constructed.
Marianne W.
I have not received any product but you charged my credit card. Because you use Shop, even though I filled in new address info, it populated with the old. I was unable to edit my order even though it had not been processed. I could not tell from the order detail if the pan had a honeycomb bottom. The phone # provided on a email is fictious. It does not have a business answering message and no one ever picks up. I have no idea what the status of my order is because imarku will not respond. I filed a complaint with the BBB to resolve.
Response from imarkuMar 10, 2024
Dear Marianne, The package was delivered as your confirmation. Later if you have any questions, please feel free to chat with us, I'm all ears!
Carol
Imarku's Customer Service was top notch ..... I purchased a set of Cookware from the company, when the pkg arrived, it was missing the Stock pot. I reached out immediatly to Imarku, presented photos of the pkg and explained the issue. I am happy to say that Imarku's Cust. Serv. was very professional and courteous at resolving the issue. Missing pot was received at my address shortly after arriving in their warehouse !
wang S.
Best Fry Pan in my life.
JENNIFER F.
This was one of the easiest purchases I ever made and the pots and pans arrived properly packaged and super fast shipment. Loved the pots and the knife set. They come Highly recommended
Billy P.
My wife had always wanted a knive block set that looks good on the kitchen & had the brown wood , we had since used these knives & they are great