imarkuReviews of imarku.net

2nd Review Updated to 5 star. After several days I received very good customer service via email and text. They expressed concerns and apologies for late replies. The missing pots were found. I have now had enough time to use the cookware. They are not only extremely nice looking but are a pleasure to cook with. Follow the instructions for care and you will be happy also. First review Part of my order was missing. I sent emails to the two email addresses provided by Imarku and after 3 days have not received a response. The missing order was located at a neighbors. I am giving 3 stars as there has not been a response to the emails. I will update my comments after I have had time to use the Imarku cookware.

They responded quickly and the order was also received quickly. Quality is excellent!

I broke my friend’s knife! And was horrified to tell her! I looked your company up on line, ordered the new knife, and it was here in 2 days! Great service, she lived it, and I feel better. And everyone loves the knife and how sharp it is. Great service, thank you for helping me out of an uncomfortable situation so quickly and with a great product! NancyC

Excellent product, fair price and fast service.

My husband bought me the 3 piece cast iron skillets for Christmas. I loved them so much that I placed an order for 2 more sets for my daughters birthday which are in the same month. They had a free knife with your purchase but it was only letting me get the one free. I contacted customer service and ask could I get a free knife for the other daughter and they shipped it to me. Great pans! Great customer service!

Great knives!

I love the Imarku knives I purchased. The first I bought is the 8" chef knife. I recently bought the santoku knife, the boning knife and the pairing knife. Each is excellent and a pleasure to have in my kitchen. My old and tired knives are gone. I also bought the folding knife sharpener which does a great job of keeping them sharp and is much easier than a wetstone. Great for cleaning my cast iron pan is the stainless steel chainmail scrubber. There was a little mixup with my order and Imarku was very responsive and corrected the mixup. These comments are the reason for my five star rating. They deserve 10 stars out of 5!!! Robert

The knives are beautiful and work very well. However, the block had a crack in it. I emailed customer service about it and sent pics. They could not have been nicer about it! They immediately sent a replacement and kept me informed about its journey all the way until it was on my door step. And after that, they emailed me to make sure it was perfect. Very impressive company and customer service people! Thank you for a very pleasant experience! You are awesome!