Tara
Ilia stands by their guarantee
I contacted customer service to help me with a return. I had purchased 2 products but the colors were much too light. Gail was very friendly, and incredibly helpful. I didn't think such a high level of customer service stoll existed, but it certainly does in this company. I'm very impressed with the products and the company!
Response from ILIA BeautyMar 4, 2025
Thank you so much for your kind words! We're so glad to hear that Geil was able to assist you in finding a solution and that you had such a positive experience with our customer service. We believe in providing the best possible support to our customers, and it’s wonderful to know that our efforts made an impression on you. We're also thrilled that you're enjoying our products! If you ever need any further assistance, we're always here to help. Thank you for choosing us, and we look forward to serving you again!