ILIA BeautyReviews of iliabeauty.com

Response from ILIA BeautyJun 30, 2025

Thank you so much, Jeneen! We're thrilled to hear that Tavonia was able to assist you so promptly and help make your exchange smooth and easy. Providing thoughtful, responsive support is so important to us, and it means the world to know your experience exceeded expectations. We’re so grateful for your kind words and your love for ILIA!

Response from ILIA BeautyJun 30, 2025

Thank you so much for your thoughtful review! We’re thrilled to hear that Gian provided you with such a positive experience— we’ll be sure to pass along your kind words. With your extensive background in cosmetic retailing, your feedback truly means a lot to us. We’re so glad you felt supported and connected, and we can’t wait for you to receive your new color match. Thank you again for being part of the ILIA community!

Response from ILIA BeautyJun 27, 2025

Thank you so much for your kind words! We're thrilled to hear that our team was able to turn things around and get those samples out to you. It means a lot to know you felt cared for, and we're so happy you're loving your ILIA products— especially the eye shadow pencils! We appreciate your support more than you know.

Response from ILIA BeautyJun 24, 2025

Thank you so much for taking the time to share your experience. We're truly sorry for the initial trouble getting through, but so glad you reached out to our support team directly. Tavonia is such a valued part of our team, and we're thrilled to hear she was able to step in quickly and help get everything sorted with your color match. We're also so happy to hear you're now pleased with the quality of your products — that means a lot to us!

Response from ILIA BeautyJun 6, 2025

Thank you so much for sharing your experience! We're truly sorry about the issue with your Skin Tint; we're so glad our team was able to help and turn things around. It means a lot that you took the time to share feedback—we’re always working to improve, and customers like you help make that possible. Thank you for your support!

Response from ILIA BeautyMay 27, 2025

We appreciate your thoughtful review! That's wonderful to hear you're enjoying our products and their quality, and that our team was able to provide a similar experience. We are always here to help!

Response from ILIA BeautyMay 27, 2025

Thank you for your kind words! We're so glad Janna was able to help, and you had a pleasant experience working with her. We truly appreciate your support, and we are always here for you! Thank you so much.

Response from ILIA BeautyMay 22, 2025

Thank you for your review! We are so glad Janna was able to help and meet your expectations. We are always here to help. We look forward to serving you again!