We went to the Ihop in Grandville, MI on Thursday, April 1st. "We" are a group of four that has been meeting on Thursday mornings at this restaurant for two or three years now. On Thursday, April 1st we were told upon arriving that there would be a 15 minute wait (no problem). We were then told that we had to wait outside, not in the waiting area by the front door, which had no one in it. It was 29 degrees outside but the hostess didn't seem to care much about that and her attitude showed it. We decided to go to another restaurant in the area and were welcomed to wait, without a problem, in their vestibule. That's the last time we will be visiting Ihop.
LT
Lorraine T.
My husband & I were staying in Gulfport…
My husband & I were staying in Gulfport Mississippi, and decided to have breakfast for dinner, where to go? IHOP! Usually good, right? Our favorites are bacon, eggs & hash browns, maybe a side of pancakes, or toast. Entering the IHOP south of the 1-10 on state road 49, we were met with, "read the sign on the front desk, we are out of a few things"! (the hand written 'note' stated: out of: hash browns, pancake syrup & half a dozen other things), no other greeting such as; "Hello" or "Good Evening" from the Lady who we believed to be the Manageress. Ok, we can work with that. Friendly young waitress took our order, we ordered the standard breakfast, eggs/easy over, bacon, (NO hash browns), pancakes, (NO syrup), & coffee, (tea for me). Coffee & tea arrived. Breakfast arrived, I picked up a piece of bacon, it disintegrated in my fingers all over the plate & table, it was so flimsy, thin & over cooked, same thing happened with the second piece, so just tried to nibble on the bits, not worth it! I cut/separated the two eggs apart, and was horrified that the whites of the eggs oozed across the plate, not cooked, looked like 'frogs spawn', YUCK! I took the plate to the waitress, who was standing by the kitchen counter, showed her the eggs & said I will not eat raw eggs. She apologized & said that she would bring me another order of eggs. My husbands bacon was the same as mine, however his eggs were ok, a bit brown underneath, but he said they were fine, he did not eat the pancakes & he usually eats everything!. I tried the pancakes, glutinous! Won't eat those either! Eggs arrived, & in front of the waitress I cut the eggs apart and a gooey liquid mess oozed across the plate again! The young waitress was horrified and clearly did not know what to say or do, she offered to get me something else, I said 'no thank you, no appetite now', I just drank my tea. The manageress had come over to look at the eggs, I asked her "would you eat these eggs"?, she replied "I don't eat eggs", didn't say anything else and sat down at the next table laughing & talking with a lady with 3 children who had just walked in. My husband paid the bill, (& tipped the young waitress as we felt that what happened was not her fault), and we left. We did not say anything else because it was obvious that neither the cook, (glaring at us from the kitchen), or the manageress were at all interested. Only 2 other tables were occupied at the time we were there, not a busy night. So, I suggest, DO NOT GO TO IHOP IN GULFPORT!
DA
David
Horrible Curbside Service
I ordered online and chose to pickup using curbside service. The ordering and payment was easy and simple. I called when I arrived and they said they would bring the order out, 10+ minutes later nothing. Called again, they indicated our order would be out. I had to go in and get it. The order was missing an item, my wife went in had to get the remaining item. I do not like to give bad reviews, but will not be going back to the West Jefferson restaurant in Fort Wayne, IN.
OR
oxum R.
The Miami gardens dr restaurante It is…
The Miami gardens dr restaurante It is a disaster, I ordered onlinw 10:50 am and they delivered the order 11:55, the family fest for 4 people I could eat by myself, I think there were at most 3 scrambled eggs, a robbery from you professional and bad service, that pain
WS
William S.
This isn't a review in regards how good…
This isn't a review in regards how good ihop's food is not. This is about their latest commercial and the message it brings. This is the one where at the end of them showing their unappealing Burritos their hawking there's a person standing on top of a ihop roof throwing a Burrito. Really? This is how much you like your own crappy food? I think you missed it here. Sending a message about wasting food. Wrong. Especially these days people.
IT
ItsNitroid
The service is slower then my pet…
The service is slower then my pet turtle, took an hour for food, and then they screwed the order up, had to reorder, took another hour.
Horrible restaurant.
VH
Veleska Harris P.
Waited 1 HOUR, food served cold
My family and I went to the IHOP located at 1105 W I-20, Arlington, TX 76017, and we waited about 10 minutes after being seated before the waitress came to take our order. We got our drinks and then ordered our food, and then waited about another 45 minutes before we FINALLY got our food, and it was C O L D!!!!!!!!!! The restaurant was not very busy and there appeared to be plenty of staff, so we have no idea why there was such a delay. We were going to just pay for our drinks and then leave, but the manager said we didn't have to pay for he drinks. He offered to recook our food, but we refused. He apologized but didn't seem too sincere.
We left and went to Cracker Barrel and had a very lovely meal with fantastic and quick service. We will never return to any IHOP anywhere, again.
MD
msnaytx D.
IHOP...l will not be back
I order food from here on 1/14/21. The female with red hair need some training on customer service. I came in to pick up my online order. I was standing at the counter she saw me she turned went in to the back. Came out and went to the only one table and started talking to the people at the table. She still hasn't said a word to me or even acknowledge that I was standing there. Which, I have now be standing for a good 5 minutes. So I go behind the counter and got my own food that setting behind the counter. When she see do that now she want to say some "oh hello can I help you". Really,that not how you do business or treat your customers. Also, the food wasn't good because now it's cold. Will I be ordering from there again? NO... Now is not the time to lose a customer or be rude to someone.