IHOPReviews of ihop.com

Waited 15 minutes for a waitress after we were seated, asked the hostess why we weren’t being waited on, she did not know. Left when we could not get anyone to take our order, young staff just stood around, there was a manager out back just smoking, told him our problem, ALL we got was a sorry while he kept on smoking. Went down the road to Jimmy Eggs, just as busy, and served coffee 30 seconds of sitting down. Do NOT waste your time with IHop.

My family went to ihop for breakfast I ordered the bourbon bacon eggs Benedict.it was the worst food I have ever had. Unateibul, overpowering odd taste. Everything else was fine.

Went to IHOP following my niece’s dance recital as a group of 10. Walking up to the main entrance there was vomit within 2 feet of the door. We maneuvered past it to enter. I went to the restroom and the bathroom floor was sticky. After waiting for a takeout order to be completed, we were seated in a waiting room with 1 other table and were told by the waitress “just so you know you’re gonna have a wait because I’ve got to pull some to go orders”. We were not asked what we wanted to drink or even offered water while we waited. We sat for about 10 minutes then noticed the family that was seated before we ever came in also did not have any drinks on their table and were looking around confused about the service. We made the decision to leave because it was obvious that we were not going to get any kind of service worth paying for. As soon as we got up to leave the other family followed suit and left as well. These were 2 family parties of at least 20 people combined and there appeared to be only 1 elderly female staffed to work the waiting room and obviously pull to go orders as well. We took our business to Cracker Barrel and got seated immediately and the customer service was great. IHOP will be closing its doors permanently if there isn’t an improvement in their cleanliness and customer service. I haven’t been to an IHOP in years because the locations are always outdated, unclean and have poor customer service.

IHOP #1618 Boulder Hwy, worst service ever. We waited 1hr -15 minutes for our lunch/breakfast and then when asked for discount they gave me $1.57 discount on a bill of $107.65. I have always been a fan of IHOP until today. You guys are getting worst every day. CK#105690315 -- Never again.

Hi I am the 14 year old critic from the last review and this one is not good so again the tables,floors well the floors were okay but the tables,and menu are still sticky I love ihop but this ihop sucks as hell never come back the bathrooms smell and I saw a dead rat in the bathroom so to all the people who came to this restaurant never eat here again if you do come here again don't use the F ING bathroom I am saving your life don't and the cups are broken and the food I Saw not one not two but three HARIS and sorry if I can't spell but this place I would rather go to the coach house or eggs up grill but this ihop sucks ps the food was okay and people were okay but still don't come I will be back for more I will probably come back and see what have they done

I placed a to go order and called the local number which directed me to a call center. I wanted turkey instead of pork so they said that I had to call the store (which I thought I was doing already). I spoke to someone on the phone who took my order (I later found out that her name was Diane). She said that she couldn't take my card over the phone, which was fine because my sister was picking both of our orders up. I gave her my card. When she arrived, they said that it was not ready but hers was and that there were orders ahead of mine. She asked for an ETA which there was not. She brought the food back and I said I'll go get the other order. We live 10 minutes away. When she came I called the local number again which directed me to the call center. They could not find my order and I asked to be connected with the store. The store said that it was ready even though my sister just left ten minutes ago and they said it was not and there were orders ahead as well. She would have waited. I got to the store and it was indeed crowded, which was understandable on a Sunday and I asked for my order. They asked for payment. I said my sister just left ten minutes ago or so and she paid with my card. They said it had on the receipt and they showed me "NP". I reiterated that it was paid but realized my receipt was still right outside in my car. I got the receipt and showed them the charge plus my sister left a tip. I told them to look at the receipt and everyone there were about 3 people at the front at that point kept saying I didn't pay. I even logged into my Navy Federal app and showed them the pending charge for 40 something for my family meal.I asked for a manger at that point, and they called Diane. She came up and said you didn't pay. I showed her the receipt and the pending charge on my bank account. She didn't want to look and just kept saying I need to pay and then she said I'm the one you spoke to on the phone didn't I tell you that you couldn't pay over the phone. I said I know and I'm showing you the receipt from just minutes ago when my sister PHYSICALLY came in and paid with my card. She started saying ma'am ma'am calm down I am trying to help you and figure out what's going on. I said I am calm (I was annoyed and raised my voice slightly because she wasn't looking at the black and white evidence that was being presented but I did not yell and I was not being belligerent as she was implying). At this point the whole restaurant was looking at the spectacle. I was completely embarrassed! She then proceeded to say I'm not just going to let food walk out of here, which added to the embarrassment because now you're saying that I'm trying to steal food! I said but my sister JUST PAID I'm showing you the receipt and pending charge on my card! I told her that I didn't like the implication. She said ma'am I told you that you can't pay with a card over the phone. I don't understand what the disconnect was or why this lady was so unprofessional, ignorant, and just unintelligent. Now on to the food. The meat was fine but there was no cheese on the eggs and I asked for them to be well done they were runny. 4 pancakes were normal size and 4 were super small. In the bag there were no napkins, forks, syrup, butter, nothing but the food. Do better, I work too hard to earn my money to be belittled by a rude employee and to be accused of stealing is unexcusable!

Anyone reading this CAUTION IHOP has the worst food safety record. Visited IHOP #471 on Feb 13th, 2024 at 1 am and ordered Spicy Poblano Omelet. About 3 hours after consuming this crap suffered from excruciating tummy pain and sweating that lasted for an hour. Almost passed out. It was apparently the shredded beef that was contaminated because my companion ordered a veggie omelet and did not have any consequences. It is needles to say IHOP is one of the worst restaurants when it comes to food or customer safety. Surely the management will have a canned corporate BS to protect the brand BUYER BEWARE!! IF YOU VALUE YOUR HEALTH AND WELL BEING STAY AWAY FROM THIS PLACE

Well where do I start. First, I waited 5-10 minutes, they weren't busy, then a young man came in to pickup an order, and I'm still standing there while the staff sees me and after serving the young man, then a male server, and short Spanish server says how can I help you, she will be right with you, she took a phone call first. So, then a lady came out to help but talked to a man to take out food too, then I said something first to help me, place my order. So, I ordered egg benedict, 3 sides of hash browns, Colorado omelet with extra sour cream, and French toast with strawberries and bananas on it. Waited about 10 more minutes, I checked my food, since they need lots of help from previous visits. So, I get home 30 minutes later, and no extra sour cream, no sauce on the egg benedict, the French toast crust was hard, and inside was soft, along with only 4 strawberries, bananas were brown, I had hair in my food, along with my mom had hair too in the food, no hairnets, or gloves worn. So, we didn't finish the food because of the issues. This isn't the first time. So paying for extra sour cream and the food is still not a reason to go back until 2-3 years from now, or longer.