iHealth LabsReviews of ihealthlabs.com

Hi Cristian, I want to take this opportunity to extend my sincere gratitude for replacing the Bp Cuff, (#391634) i Health Track Monitor. You guys have Provided great service, and I will continue to purchase your medical supplies. As an RN, I am too going to recommend this cuff, basic and simple, to patients and nursing students. Thank you so very much for solving this issue I Health and Cristian. I ask God to bless you and you are an excellent customer service representative for IHealth Labs.

⭐⭐⭐⭐⭐ 5-Star Review — Outstanding Customer Service I recently had an issue with my iHealth scale — it stopped syncing my weight and body metrics. I sent an email requesting help and asked if someone could call me. To my surprise, I received a call almost immediately. Jade from customer service was fantastic. Even though I happened to be at the pharmacy when she called, she patiently walked me through initial troubleshooting steps over the phone and assured me she’d also send detailed instructions by email so I could try the steps again once I got home. When I got back, I followed the emailed instructions, and my scale is working perfectly again. I’m genuinely impressed by the prompt response, professionalism, and kindness. Customer service like this is rare these days. Thank you, Jade, and thank you iHealth — you exceeded my expectations!

They respond immediately. Very impressed!

I like their blood pressure unit. Compact I can leave it on all night, when I wake up, I hit the button, check my blood pressure at a complete rest. I had a problem with their app. I contacted them, and we fixed the problem faster than I expected. I would recommend the blood pressure monitor for everyone. Size matters.

Todo bien . Usó desde hace años esta app y el medidor. Ha funcionado perfecto siempre

Thank you for your support and timely response

I bought a Blood Pressure monitor through Amazon and it has made recording BP much easier. I had an issue with transferring data so decided to try sending a message through the contact link. I haven’t had much luck in the past with this type of support but in one day I got a message from a real person with a solution. When I didn’t respond in 2 days they sent a follow up to see if it solved the problem. I wrote back and said it did but I lost some data. Another person replied with a solution to that problem. Unbelievable support. No rabbit hole robot that leads you through a maze then leaves you frustrated and lost.

I purchased the iHealth Blood Pressure Monitor and it works great! I love the capability of storing my readings in a variety of formats so my healthcare providers can see my activity. This past weekend there was a software glitch that prevented me saving my readings. It was a weekend and I didn’t expect my issue to be fixed…I was wrong. The support team fixed the issue on a Sunday. Thank you! Randy