iFLY Indoor Skydiving USReviews of iflyworld.com

Had the most amazing morning with a friend visiting london, such fun flying high so thank you to the instructors for making our day unforgettable!

We had a great day at iFly at the O2 , 3 generations of the family with Grandma taking the prize for best rookie. Instructor George made everyone welcome and with clear instruction got us all flying immediately . And with the promotions on offer, its a lot cheaper than you think - I've just signed up for 10 sessions at 10 quid each !

So you are 70 years of age and haven’t jumped out of a plane yet? But, you are in Queenstown and see the chance to fly like a bird with the iFly company. I chatted with the staff the first day to find out what was going on then returned the next day to have my flights with Sveta. All of the staff were so friendly and welcoming. Sveta gave very clear instructions to myself and the young family that was in my group. Sveta was so friendly, patient and attentive with each person to make sure we had a great time. This is something I will do again. Thank you to the staff of iFly. Kent. Sydney.

We had voucher’s via virgin Delays due to covid Booked event but then the company cancelled as they needed maintenance They tried to cancel again but the staff didn’t know why, one said closed other said not sure but we kept the booking As compensation was offered media pack but no access link given We completed the waiver, one of the party was on the heavy side but within limits After travel for over an hour we got there and were told this person couldn’t participate as they only had one instructor and because of weight they needed two The waiver was completed months in advance so they should have advised the person couldn’t fly prior to event or they should have arranged two staff Although those that participated enjoyed this it wasn’t what I had wanted as I wished for all 4 of my children to do this

So myself and my partner went to the IFLY at the 02, now both of us have said we are glad we did it as it was an experience (hence the 2nd star) BUT it is an absolute rip off it cost 200+ for our package of 4 flights with photos/videos, the photos/videos are terrible the camera is attached to a table at the same level so every single photo is bad quality and the exact same angle and doesn’t have any as your doing the higher fly! Which then leads me onto that ridiculous extra! The higher fly… you go up and down twice in the chamber for 20 pound (per fly) otherwise you literally float 6inches off the floor the rest of the time for 1minute to the exact second (yes they have a timer) so if you pay for two flys your paying for 2 minutes . The over all experience is OK but the value for money is not justified in the slightest it should have cost a quarter of what it did. So for that reason we would not return or recommend anyone to do it.

My daughter had 4 minutes of flight time booked, and my son 2. Instructor suggested she takes the 4 minutes as 2 of 2min. My daughter didn't get on well, so she was in the wind tunnel for 30 sec first time, then 40 sec the second. The instructor did not offer her to try again (and again), so she can at least have 4 goes (4 attempts at 1min), and she didn't offer my son extra time (he absolutely loved it and did very well in there). I felt we were robbed tbh, considering they're selling one minute flight at £14 as a discounted rate. I contacted the centre after, to be told they can only go with CCTV and the instructor's word, and they said that they offered my son extra time which is an outright lie. They've said they cannot offer refunds as the vouchers were "booked and flown". I have had a few emails back and forth with a receptionist. The manager, despite initially emailing me to query my low score on feedback form, has not engaged in the conversation at all. My son also wanted to do the hifly add-on, and got overlooked. Despite the fact that I knocked on the glass and brought it to the instructor's attention, and she understood me, she proceeded to do the instructor demo flight. On both counts I have basically been called a liar (the instructor's account was different to mine), although they referred to it as a "misunderstanding". It is a shame, as the experience itself looks awesome. But given our experience I would not recommend i-fly Basingstoke! I drove for 2 hrs to get there for the experience, what saved the day was the Aquadrome next door!

Placed order almost 2 months ago and have never received order. Messaged store and they said problem with tracking number that they would pass info on. Emailed them again and told them I wanted refund and then never got a reply back. I would advise not to order.

I got the voucher as a gift for my birthday. On the day, someone had thrown themselves under the train and all trains to Milton Keynes from London had been cancelled on the day. I've explained the situation to iFLY on the day and again when rebooking. They whacked me with £15 rescheduling fee. Not really fair, the situation ruined my birthday and I doubt the experience will make up for it. Absolutely no empathy from the customer service agents who gave me the general talk that from a business stand point, they'll losing money because nobody attends the spot (funny, because they've offered me later spots on the day with no fee which I couldn't attend anyway because of the train situation). Not recommended.