iFLY Indoor Skydiving USReviews of iflyworld.com

I recently purchased a flight voucher for my son's birthday. The day after my purchase, I was charged AGAIN, for the same amount. After a week of getting the run around, trying to get my case escalated, they say they can't find the transaction, which posted to the same card as the original transaction, and they will not refund the 2nd charge even though by their own words, was an accident. I will not do business with these people again.

Very disappointed. They were very disorganized. We had a 2 pm reservation and finally were put in flight suits at 3:30. If you have kids that are unsure about doing this, the wait and attitude of the staff will only add to the bad experience. I would not recommend this for kids under 12.

i got tickets for iflyhollywood in universal studios and paid for them using amazon pay. long story short, i couldnt make the dates bc of a prior commitment so i called them the same day as purchase date to let them know and they said they would process the refunds. After that i just forgot about them thinking they would come thru in a few days. They didn't and i didnt' realize until a year and half later. i'm reviewing the refund process and how accessible it was to contact ifly. Sadly, they're no longer in hollywood location and the contact number listed didn't respond back to me even though it rang and i left msgs. I also left a few msgs at the main ifly location in ontario and still noboby called me back which is disappointing. my suggestion to those considering getting passes is "be absolute certain that you will make the date and expect that you wont get a refund if you dont". your window to cancel is literally the same day as purchase and unlike me be sure to stay on top of it until receipt. they don't appear to be very organized with the accounting and follow ups of customer purchases.

liked the experience but it is too short that could be longer - I like the idea

It looks fun on website but for high fly is only a few feet higher. Waste of money for high fly. Also goggles cut my kids face. We asked for full face helmet and they said goggles are better. 👎 prices are way too high for what it is. It’s nothing like skydiving 🪂 won’t do it again because of to high price and high fly isn’t a high fly. 15 feet high is nothing. Waste of money. Take your kids or friends to a theme park and have more fun than IFLY. 👎👎👎

I had a very unpleasant experience dealing with the Oakville location. The “surge” pricing model is a complete scam. I tried to book the flight time at the regular price and when I went to check out, that option was no longer available and I had to pay almost $200 more to go 30 mins later. I ended up rescheduling to an evening non-surge time, but was not refunded that additional money or offered any kind of credit. Then after paying $200 pp in our party ($800 total) for the deluxe package, at the end of our experience I was told that I had to pay an ADDITIONAL $85 for extra high flights. I was never informed that I would be charged for anything additional. The whole experience lasted about 45mins for the 4 of us and cost close to $900!!! This place gouges its customers and has extremely shady pricing practices. DO NOT GET SCAMMED LIKE I DID.

I purchased a voucher , in the period of this 6 moth time i broke my shoulder as with broken shoulder you cant use this activity. called to costumer service asked for extension , they asked me to pay extra money how bad they are , shocking . never again

Awful overpriced experience all for a short 20 second flight?! Absolutely disgusted after paying £120 for two flights and video/photo package. The video included a longer intro to iFly of random people than the actual footage of my son flying PLUS when he elevated to the top of the chamber the camera didn't follow him and he was out of shot!!! DON'T WASTE YOUR TIME OR MONEY ON THIS PLACE!!!