IdyllproductsReviews of idyllproducts.com

Failed Jun 3, 2026, less than a year.

quick response and resolution to a fix that was requested

Tracking shows my order is being held by USPS due to insufficient postage. Seller won’t issue refund.

This 👏🏻 thing 👏🏻 rips! Top notch cleaner and top notch customer support. I take it with me every time I travel and can't imagine not having one. I can't believe I settled for just the cleaner tablets before. Would absolutely recommend!

The Ultrapod is fantastic! I waited a long time because of supply chain issues, but it was worth the wait. Once I did a 1st time deep cleaning or several cycles, my daily routine only needs 1 quick cycle. Customer service is just as great. I asked many questions and received all my answers and tips for better cleaning, efficient use of the powder and other great uses for the enzymes.

The Ultrapod is amazing! I feel so great knowing I don't have plastic byproducts and it looks sleek and sophisticated in my bathroom. I got the black top with walnut bottom. I love that the top has a screw on top that I can use to bring my appliance on a trip with. It is small but mighty. I also used it to clean my rings and it worked great. I feel bad giving such a negative review, BUT I did have a few problems that are ancillary to the actual product. 1. The product took longer to arrive than I was originally told. After 3 weeks I reached out and they let me know they were having trouble at customs. I totally understand but was not informed so I was worried that they had taken my money and run. They had not but they could have been more communicative. I just didn't feel like I should have to reach out to see what was going on. 2. I paid extra for the Starter Bundle and I never received the powder. It's a little disappointing actually because I again reached out after I finally got the Ultrapod in the mail without the powder. They explained that the powder was sold out. That is awesome to me, it means it must be a good product. The problem is no one told me after I had paid for the product. The customer service person told me that they would send it to me, but it has now been almost 3 months since my original order and I have not received anything. Update: added a star because I did finally get the product in full. Thank you Iydll. I know you are a small company, working hard to be a success.

Love the Ultrapod! Our night guards are so much cleaner now.

One year ago, UPS lost my package and I began a very long claim process. Sebastien, the person behind Idyllproducts.com, was sportive throughout the entire process and today I have finally received my Ultrapod! Sébastien was even so kind as to send the newest model instead of the old model I had previously purchased. I am extremely happy with the customer service of this brand and I am also very satisfied with the results the Ultrapod delivers. I cannot recommend it enough :) Thank you very much again for your patience and help!