Anonymous
This company is a scam
I sold an engagement ring on their website for $4500 on Sept 2020 ($3600 after their expensive 20% fee). It’s now Dec and I still have not received my payment. I keep getting the same email stating that their office is closed whenever I email the payment department. I’ve emailed customer service as well but they keep referring me to the payment department. Their communication was good up until it’s time to pay the seller. Apparently there are so many complaints like this against this company. They already charge such big commission for very poor service and now they seem to be avoiding paying out the sellers. What a thief. I’ve escalated my issue with Better Business Bureau. Hopefully they can assist.


