Their customer service is great. I was a little last minute and my item was taking a bit to be appraised and they rushed the order for me and had it out quickly enough on next day air shipping to ensure that I would have it in time for my engagement party. They were very communicative and extremely reliable!!!
WI
William
Posting on their site is easy and the…
Posting on their site is easy and the experience overall was very positive. Had questions for their customer care team that were handled promptly and professionally. Would definitely recommend them.
ME
Mel
Amazing service - would definitely recommend
I was very sceptical and a little nervous making a five figure purchase on a website however it was the best decision I could have made. From my initial enquires through to post purchase the I Do Now I Don’t team were amazing. This was even down to ensuring when I had a super tight collection window which involved me only being in the country for a few days the team made sure it all went to plan.
What was most amazing was there was a teensy hiccup (not related to delivery) and was honestly minuscule and not an issue but I raise it to highlight how responsive the team were and even the CEO contacted me to make sure my experience was a positive one. It really was very positive and I’m now looking forward to making my next purchase - honestly the best way to buy jewellery.
JA
Jason
Sold my ring for $12,000
After trying to sell my ring for over 5 months I found I Do Now I Don’t. Ring sold for my asking price in only 2 weeks. This was also and expensive ring that sold for $12,000 so I was surprised how quick it sold. I just received payment and could not be happier.
NH
Nancy H.
I was so happy with my purchase
I was so happy with my purchase! I will use your site again for my next jewelry buy! I am very satisfied!
Response from I DO NOW I DON"TMar 27, 2018
Thank you Nancy!
KA
Karen
Trustworthy company!
Trustworthy company!!
At first I was a little skeptical, you are sending an expensive item without any guarantee. However, I trusted the process and honestly when I was feeling uneasy I sent an email and a response literally only took minutes.
I would recommend I Do Now I Don't to absolutely everyone.
Response from I DO NOW I DON"TMar 27, 2018
Thank you Karen. We are so happy when our users are happy!
SA
sam
great company to conduct business with
great company to conduct business with. I have been using them for years with great results. Jessica and Julie always are willing to help with any issues. I admit I was worried at first to use the website but trust me they are legit. Great deals on buying and very fair on selling items as well.
JW
Jen W.
I came across this website as I was …
I came across this website as I was trying to get rid of my engagement/wedding rings after my divorce. I read all the reviews, and determined this was the route I'd go - at least if it was a scam or something, I'd still be rid of the rings (yippee!)
I contacted IdonowIdont and Kristen wrote back to me the very next business day, outlining the process for me. I agreed to the process, and she emailed me a shipping label for the jewelry, along with a form I had to fill out and sign. The following business day, I mailed out the package. I kept note of the tracking number, and followed up with Kristen when the package arrived to her company. She told me that their processing department handles the intake of all packages, and that I would have a direct offer within 24-48 hours. The following evening, I received an email with their offer, and I accepted. At $700, their offer was way better than what I would have received at a pawn shop! I just had to fill out a paper saying I was basically selling the rings to them, and the next business day, I had an email with my tracking number for my check. 3 business days later, I had the check in hand! It cleared my bank with no issues, and I'm a happy customer! I would not have any reservations about doing business with this company again!