IdermalightReviews of idermalight.com

0 stars. Never received this package, yet Dermalight and LaserShare say it’s delivered. Two scam companies, don’t buy this product!

Their website says my package was delivered buy I didn’t receive anything. They don’t reply on social media nor email, and deleted all their comments on socials. Another girl contacted me on instagram saying the same thing happened. SCAM! DO NOT BUY!

This product may have been ok if it actually worked longer than 2 months. It literally just died when I put it on yesterday and the company's response to my inquiry about what they can do to help me was simply stating their return/refund policy covered only 30 days. This should tell you something about the quality of the product and company. I would not recommend this product and would urge you not to buy anything from this company given their lack of support when their products are defective.

Product shipped from China, which took 5-6 weeks to arrive to the UK( I saw exactly the same one on Wished for £50 so the rest should be the tax & handling fee). Despite of my conspiracy theory, here are some reasons not to buy it: - Both packaging and the device itself scream cheap Chinese tech. Only an A4 paper that shows instruction in the box. The controller gets boiling hot after 10 mins. - THE MASK IS VERY HEAVY. It left red marks after one use for hours and my nose was very sore. - Don't notice any (small) improvement after 1 month of use.

I bought this Dermalight mask from Dermalight USA. I asked in email where it was being sent from and they said UK, USA or Dubai. When it finally arrived it came from China in a pretty battered box. Nevermind the box I went to use it on day 1 and when plugging the travel plug that came with it into the white remote thing it sparked, so I tried again and every time I plugged it in it sparked. I emailed them and they want me to try to get the spark on video or camera. I have tried this and not able to get it on my phone camera. THIS ITEM IS A FIRE HAZARD AND I WANT A REFUND. BUT THEY WONT GIVE ME ONE WITHOUT A VIDEO. THEY SHOULD STATE IT IS NOT FROM CHINA. SAVE YOUR MONEY.

I ordered well over a month ago. I have been given the run-around and no product. They gave me differing tracking information on two different occasions. The customer service emails are a joke. I'm in dispute through my credit card company now. DO NOT USE THIS COMPANY.

This is so heavy is hurt my face and left red marks on my forehead and bridge of my nose. It's hard to breathe and very uncomfortable. I could not sit up with it on for the recommended 30 minutes without getting a headache it was so heavy. It felt like it was doing more damage than helping. So I had to lay down and just place it on my face and it was still to heavy and hurt so bad. The neck piece doesn't fit the face piece either and I just tried to lay it across my neck and it hurt too. I wasted over a hundred dollars because you can't return it after you've used it. Also, it took a better part of two weeks to arrive from China when the information on their website said it would come from either of several warehouses in America. I think it's very deceptive for that was one of the reasons I purchased it thinking I was buying from an American company. I would not advise any one buy this mask and just save your money for an extra 100.00 and just get a better mask from a company in the USA.

Scam! Avoid!! I ordered the LED facemask and 3 weeks later, I received a weird object that resembled a bicycle seat.....I still cannot work out what it is but I did not receive my LED mask and after sending a few emails, still have mo reply.