IdermalightReviews of idermalight.com

0 stars. Never received this package, yet Dermalight and LaserShare say it’s delivered. Two scam companies, don’t buy this product!

Their website says my package was delivered buy I didn’t receive anything. They don’t reply on social media nor email, and deleted all their comments on socials. Another girl contacted me on instagram saying the same thing happened. SCAM! DO NOT BUY!

I bought one about 6 months ago from iDermalight and it's worked so well! I've een trying to buy another one for my niece but cannot seem to find any that seem legit. This company actually shut down in mid-2020 because of COVID, and now there's just a bunch of crappy counterfeit companies (Dermalight USA, Dermalight US, Dermashine, MyLEDTherapy, Vogue-Now, ReadMyLip, FirstClassCrew, BeHealthy-BeLoved, Shopzal, Cloud Feet, Igloo Deals, Percares, Wadisin). The list goes on and on in my search results, and sometimes it goes under the brand name DermaLuminate or Luminescence. They all seem like bad copies from China. Many of the reviews below seem to be about these scam companies. I bought a Dermalight from Amazon and that also was such bad quality and broke almost immediately. At least iDermaLight was based in Hong Kong, where there's much better standards (at least before what recently happened to their government. Maybe that's another reason why the company shut down).

This product may have been ok if it actually worked longer than 2 months. It literally just died when I put it on yesterday and the company's response to my inquiry about what they can do to help me was simply stating their return/refund policy covered only 30 days. This should tell you something about the quality of the product and company. I would not recommend this product and would urge you not to buy anything from this company given their lack of support when their products are defective.

Loved this brand! My husband bought for me a few months back and I was hoping to get another mask for my niece for an early birthday present! It seems like all the alternative DermaLights out there are not as good quality! There are so many bad ones, and this seemed to be the only great version! Their managerial supervisor Justine told me the Hong Kong manufacturer closed business due to the coronavirus, and apparently there was a lot of financial issues due to delayed shipping from US Customs. I'm so damn tired of this global pandemic. Just want the world to go back to normal!! :(

Another Casualty of COVID-19!! Was so sad to find out iDermalight went out of business. I absolutely loved their product and it did wonders for my skin. I spoke with customer service and apparently they were facing a lot of financial difficulties due to the COVID-19 pandemic affecting shipping prices and significantly delaying shipping times. And then the manufacturer went out of business and they were forced to shut down. Such a pity as their product is so much better than all the "Dermalight" copycats out there. The shipping times were meh but the product was great! The two reviewers below me are clearly talking about two completely different companies separate and unrelated to iDermalight..... DermalightUSA and MyLEDTherapy. Clearly they're bad copycat alternatives. Now I don't know where I'm going to go to get one for my mom and sister! Another small business falling casualty to the pandemic... Amazon and all these big tech companies really are going to take over everything because of this virus. Don't know what the world will look like after this if smaller businesses can't survive.

Product shipped from China, which took 5-6 weeks to arrive to the UK( I saw exactly the same one on Wished for £50 so the rest should be the tax & handling fee). Despite of my conspiracy theory, here are some reasons not to buy it: - Both packaging and the device itself scream cheap Chinese tech. Only an A4 paper that shows instruction in the box. The controller gets boiling hot after 10 mins. - THE MASK IS VERY HEAVY. It left red marks after one use for hours and my nose was very sore. - Don't notice any (small) improvement after 1 month of use.

I bought this Dermalight mask from Dermalight USA. I asked in email where it was being sent from and they said UK, USA or Dubai. When it finally arrived it came from China in a pretty battered box. Nevermind the box I went to use it on day 1 and when plugging the travel plug that came with it into the white remote thing it sparked, so I tried again and every time I plugged it in it sparked. I emailed them and they want me to try to get the spark on video or camera. I have tried this and not able to get it on my phone camera. THIS ITEM IS A FIRE HAZARD AND I WANT A REFUND. BUT THEY WONT GIVE ME ONE WITHOUT A VIDEO. THEY SHOULD STATE IT IS NOT FROM CHINA. SAVE YOUR MONEY.