IdentityIQReviews of identityiq.com

Professional and handled all of my questions.

Helpful & Informative

The gentle who help me was extremely knowable on my issue. help me out step by step on who to call and what to do. When the issue got resolve thats when made sure everything was correct and it told me everything i need to do moving forward i would give them 5 starts. He made the effort to call me and make sure i was doing my homework he assign me. Would recommend the service for anybody weather its good or bad credit. They made sure that what ever was there it mines.

Lamor was very thorough and accommodating. Even though I did not accept the additional offerings, he did a phenomenal job explaining the benefits. He was professional, very attentive and made sure all my questions were answered.

With in 10 min of my call I had all my issues resolved. I was an upset, confused customer. Both employees took the time to talk to me politely and efficiently. One thing this company does have is wonderful people that work for them! Mya and Krystal definitely went above and beyond for me. Thank you both!

Hello Vic! I got a job. I'm back in the caregiving field. It's working out great for me! I wanted to finally send you a gigantic thank you for all your help with my scam. In our first conversation I was nothing short of hysterical. You're first words to me were "its going to be ok". That's the first time I really did feel that things would be "ok", since the whole mess started. You went so far above and beyond to help me stay calm. That was no easy task. I was terrified and humiliated. You were diligent, kind, empathetic, caring, honest...I could go on and on. You had me submit reports to every possible government agency. You made every effort to try and help me find financial resources for seniors. You are a fine young man Vic. You made a horrific situation organized and tolerable. I truly do think about you and your family, always sending positive and happy thoughts your way. I don't have words to properly thank you. Stay safe. May God bless you and keep you always. Most sincerely, Teresa Zamora.

Alexis was absolutely very helpful

After paying for the service for years. I was not sure I was getting real value from the service. I logged in to go through their toolset and noticed that you have to call in to cancel. I don't think any company should create heavy friction to keep customers. They made me call in, wait, and go through a series of offers. Update to response: As mentioned in the response, "where available", it was not available on my dashboard.