IdentityIQ Reviews | Read Customer Reviews of identityiq.com

IdentityIQReviews of identityiq.com

4.1463 reviews
Internet & Software

IdentityIQ

About IdentityIQ

IdentityIQ® services offer top-rated identity theft protection and credit monitoring. We have helped protect the credit and identity of more than 3 million members since 2009. Our identity theft protection plans are designed to help consumers and their families find peace of mind in all stages of their financial lives. We are passionate about providing our members with always-on credit monitoring and identity protection.Our features include monthly 3-bureau credit reports and scores, the fastest fraud alerts in the industry, dark web and internet monitoring, $1 million in identity theft insurance underwritten by AIG, VPN and anti-virus protection, and 100% U.S.-based customer support and identity restoration specialists. Our plans also offer on-time utility payment reporting to help improve your credit scores. IdentityIQ offers 4 main plans, which start as low as $6.99 per month. Our 100% U.S.-based Customer Care Centers are located in all three time zones and available to personally assist customers six days a week.IdentityIQ is the flagship brand of IDIQ®, recognized as one of the fastest-growing industry leaders in identity theft protection and credit report monitoring. The company is headquartered in Temecula, CA, where it quickly has become one of the fastest-growing companies in the nation.

IdentityIQ (identityiq.com) has 463 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: identityiq.com
Website: identityiq.com
Category: Internet & Software
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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IdentityIQ reviews

463 approved reviews, newest moderated first

Jermel L.
May 9, 2023
it was great thank you again.
it was great thank you again.
Response from IdentityIQMay 10, 2023
Thank you for your review, Jermel! We are happy to assist.
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Guadalupe G.
May 9, 2023
Very helpful and informative and nice.
Very helpful and informative and nice.
Response from IdentityIQMay 9, 2023
Thank you for your review, Guadalupe! We are happy to help.
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Teliferro W.
May 5, 2023
No More Worries
My representative was calm and collected which lowered my anxiousness and worry about my fraud query. He was was thorough and showed me areas of my account I had not explored before which proved to be quite insightful. He listened and responded with great suggestions that led to me adding your VPN service to my existing subscription.
Response from IdentityIQMay 8, 2023
Thank you for taking the time to leave us a review, Teliferro! We are happy to hear your experience speaking with our Customer Care Team helped you feel more secure. We are always happy to help, so don't hesitate to reach out for more assistance!
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Wolf
May 5, 2023
The customer service team was awesome…
The customer service team was awesome when I called in about a problem logging into my account. They helped me out quickly. I appreciate them!
Response from IdentityIQMay 5, 2023
Thank you for your review, Wolf! We are happy to hear your problem was resovled quickly! Our Customer Care Team is always happy to assist.
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Allison C.
May 4, 2023
Very courteous and very helpful
Very courteous and very helpful
Response from IdentityIQMay 4, 2023
Thank you for taking the time to leave us a review! Our Customer Care Centers are always happy to assist you.
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Joan B.
May 3, 2023
She Had Empathy
Her patience helped me navigate through my confusion as I gathered information to move. She was the calm in my storm.
Response from IdentityIQMay 4, 2023
Thank you for your review, Joan! We are happy to hear your experience with our Customer Care Center was helpful and helped you feel calm. We are always happy to assist!
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Edwin
Apr 27, 2023
Jasmin was great and Identityiq has…
Jasmin was great and Identityiq has been great to me thank you for the great service.
Response from IdentityIQApr 27, 2023
Thank you for your review! Our Customer Care agents like Jasmin are always happy to help. We appreciate you as an IdentityIQ member!
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Ray B.
Apr 27, 2023
The agent was helpful
The agent was helpful, resourceful and patient. He was also very knowledgeable and sure of the steps needed in helping my credit life and keeping me on as a customer.
Response from IdentityIQApr 27, 2023
Thank you for taking the time to leave us a review, Ray! We appreciate your feedback. Our Customer Care Centers are happy to help you when you need it.
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